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DoubleTree by Hilton London Ealing
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Reviews (2,103)
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All reviewsdouble treewarm cookie on arrivaltube stationwembley stadiumcoffee machinepiccadilly lineeasy accessminute walkper dayrooms are smallreception staffpleasant stayexcellent hotelexcellent staybreakfast was excellentstandard roomshort stay
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1,169 - 1,174 of 2,103 reviews
Reviewed 21 July 2014

We were moved to this hotel after in inadvertently booking at Heathrow for the wrong night. Doubletree Central Reservations were exceptionally helpful in finding us this alternative in Ealing. This hotel is excellent: The staff were very welcoming, professional and helpful. The room was beautiful, comfortable and spotlessly clean. The public areas were very smart and comfortable. A top rated Hilton Group hotel.

Room Tip: Its an easy commute to central London or you have all the delights of west London nearby, such as Kew Gardens. We got a room on the HHonours floor which I assume was better equipped than others but the whole hotel seems good.
  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this reviewResponded 29 July 2014

Dear Robert T,

Thank you for leaving your feedback after your stay with us.

I am pleased that you came across to us after the booking mix p and that our reservations team adjusted the booking for you.

We hope to be able to welcome you back again in the near future.

Kind regards

Matt Williams
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

My wife and I spent two nights at this hotel and we were very satisfied with its customer service and premises. Eva and Victor at the front desk were extremely friendly and helpful and made our stay a very satisfying one. When we arrived around 9:30 AM there were no rooms available in their system for us to rest after a long journey from the US. However, Eva went the extra mile to talk to the house keeping people to ask them if there was a room already cleaned which had not been reported as cleaned in the system. Thanks God that there was one and my wife and I were able to shower and rest before heading to down town London to start our wonderful vacation. Thanks to the Hilton chain for hiring such caring employees. By the way, one can take the Tube/Subway from Heathrow airport to the Ealing Commons stop and the hotel is only 3 walking minutes from the stop to the hotel. And, of course, once you are ready to start playing tourist, the Subway is only 3 minutes away to go to London.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Nelson A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this reviewResponded 29 July 2014

Dear Nelson A

Thank you for leaving your feedback after your recent stay with us.

I am so pleased that you had a great time and that Victor and Eva looked after you on arrival. I will make sure we post your comments on our feedback wall.

We hope to be able to welcome you back on your next trip to London.

Many thanks

Matt Williams
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

Had an early business meeting in London so needed to stay the night before. Stayed at some of the best Hotels London has to offer. On recommendation from a mate I stayed at The Double Tree at Ealing stayed at the one in Manchester so knew it would be ok, It was more than that great Hotel would highly recomend.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank 27Dave27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this reviewResponded 29 July 2014

Dear 27Dave27,

Thank you for posting your comments after your recent stay with us.

I am delighted to read that you had a great time and are becoming a fan of the DoubleTree by Hilton brand.

We hope to be able to welcome you back again in the near future.

Many thanks

Matt Williams
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

I stayed there for a business trip. Extremely friendly, perfect service, very useful like fast check out. The food in the restaurant was very good, the choice of wines good, could have been a bit more though. Breakfast was very good. Rooms are clean, good inventory (though lack of space for non hanging cloth), internet connection very good.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Axel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this reviewResponded 29 July 2014

Dear Axel S,

Thank you for taking the time to leave your feedback after your recent stay.

I am delighted to read that you enjoyed nearly all aspects of your visit.

Many thanks

Matt Williams
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

Nice hotel, good food. Clean, fast, good value. The warm cookie you get upon arrival is a nice gift. It delivers a good quality always. The rooms are a bit small but perfect to sleep there 6-8 hours after a long business day.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Gabor Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this reviewResponded 29 July 2014

Dear Gabor Z,

Thank you for posting your feedback after your recent stay.

I am delighted that you had a good time and enjoyed the cookie on arrival.

Many thanks

Matt Williams
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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