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“Absolutely Fantastic!!”

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DoubleTree by Hilton London Ealing
Ranked #222 of 1,089 Hotels in London
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Absolutely Fantastic!!”
5 of 5 bubbles Reviewed 28 July 2014

This was the second time I have stayed in this hotel. It was absolutely fantastic both times. All staff were friendly and attentive; this includes the housekeeping staff who all spoke to us in the corridors and even helped me with my key! The room and ensuite were lovely and clean. Rooms are a little small, however I found the size perfectly fine for the one night stay. Our room was located on the first floor and overlooked the main road. I was a little worried that it may be noisy at night however I had one of the best nights sleep in a while! The bed and pillows were extremely comfortable. Cookies on arrival are wonderful and a really nice way to start off the stay. Breakfast was absolutely fantastic. So much choice. Cooked breakfast was lovely and hot, as was the tea and coffee. Large selection of fruits, cereals, yoghurt's and breads. Would recommend this hotel to anyone. It is approximately 25 minutes on the underground into the major tourist areas of London but this is very easy and is a pleasant journey. I probably wouldn't consider staying anywhere else for future trips to London. It is worth noting that the free wifi is only free in the lobby, not the bedrooms.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Ellie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this review, 29 July 2014
Dear Ellie G

Thank you for taking the time to leave such a comprehensive review following your second stay with us.

I am really pleased to read that you enjoy all aspects of the hotel and that we will now be your hotel of choice.

We look forward to your next visit.

Many thanks

Matt Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,862 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (242)
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English first
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

Well located west of the city near Heathrow and about 200 meters from the Piccadilly underground line which serves most of the tourist attractions and theatres. Great customer service front staff and very friendly house staff. Has a great little lounge/bar and free WiFi. Great breakfast presentation and variety.

Room Tip: As we have Hilton honors we were placed on the top floor and we were treated well.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Simone M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this review, 29 July 2014
Dear Simone M,

Thank you for leaving us your feedback after your recent stay with us.

I am so pleased to read that you had a good time and took full advantage of our great location.

We hope to be able to welcome you back again in the near future.

Many thanks

Matt Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 28 July 2014 via mobile

Booked here for concert at Wembley, it cost us £16 in taxi to wembley in rush hour alot easier than catchin tube or bus.The hotel is lovely.staff are all friendly and willing to help you.breakfast was nice.room was lovely and clean.lots of car parking spaces, we travelled down from preston so was abit worried there wouldnt be any spaces left but there was plenty

Stayed July 2014
Helpful?
Thank Jessicafearns87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this review, 29 July 2014
Dear jessicafearns87

Thank you for leaving us your feedback after your stay with us whilst attending an event at Wembley.

I am delighted that you had a good experience and we hope to be able to welcome you back again the next time you are in the area.

Many thanks

Matt Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 27 July 2014 via mobile

I arrived really tired to the hotel but the receptionist, Victor, just made me smile. He was very funny and his smile was so honest and the cookie he gave us was just great!!! The room was a bit small but it was very clean and the hotel is well located to the city center!! Definitely i wanna come back!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this review, 29 July 2014
Dear Adria M,

Thank you for posting your feedback after your stay with us.

I am delighted to read that you had a pleasant time and that Victor made your stay even more enjoyable.

We look forward to welcoming you back again in the near future.

Kind regards

Matt Williams
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wakefield
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 26 July 2014

I have stayed at this hotel 3 times now and would recommend the hotel. The only criticism I have is that you do not have anywhere in the bathroom to hand your towels once you have used them after the shower. Rooms very clean and breakfast excellent. Staff very friendly and helpful. The warm cookie on arrival is a nice touch however as it was a very warm day a complimentary bottle of water in the fridge would have been very welcome. Perhaps something the hotel should think about, I have stayed in some hotels and this is the norm.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Suet53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this review, 29 July 2014
Dear Suet53,

Thank you for leaving your feedback after your most recent of stays.

I am delighted that you have had good experiences. Perhaps next time if you have not already done so we could sign you up as HHonors member. This can guarantee such added benefits as complimentary water as you rise through the tiers along with many other offers.

We look forward to welcoming you back again shortly.

Many thanks

Matt Williams
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buckinghamshire
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 26 July 2014

We booked this hotel as it is has easy access to Ealing.

Although we arrived early this was no problem & our room was already available. The welcome cookies were a bonus & even though we had a non-guest with us he was also given one.

We were pleasantly surprised by the room as it was very smart with fine attention to detail. All the staff that we encountered were very friendly and professional.

There was a wide range of options for the buffet breakfast and so we did not go hungry.

We would certainly use this hotel again.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greengremlins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this review, 29 July 2014
Dear Greengremlins,

Thank you for leaving your feedback after your stay with us here at the DoubleTree by Hilton London Ealing.

I am pleased to read that you enjoyed your visit.

We look forward to welcoming you back again on your next visit to Ealing.

Many thanks

Matt Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liberty Lake, Washington
1 review
4 of 5 bubbles Reviewed 25 July 2014

The people at Double Tree in Ealing were amazing. When on vacation visiting London we were greeted and helped from the moment we walked in the door. My wife had had an accident in Europe and was in need of a wheelchair. A wheelchair was made available for the duration of our stay without charge. I would especially like to thank Anna for her outstanding service. She went way above and beyond to make our stay a pleasant one. Rooms are small by our U.S. standards, but the staff of this hotel makes it a great place to stay. Also, even though Ealing is a bit west of the London city center, access to the transit system is very good. I highly recommend this Hilton property.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Cash M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew W, General Manager at DoubleTree by Hilton London Ealing, responded to this review, 29 July 2014
Dear Cash M,

Thank you for taking the time to leave your comments after your break here with us.

I am so pleased to read that you were well looked after which made for an enjoyable vacation. We all hope your wife is now feeling better.

We hope to be able to welcome you back on your next trip to the UK.

Many thanks

Matt Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton London Ealing

Property: DoubleTree by Hilton London Ealing
Address: 2-8 Hanger Lane, London W5 3HN, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#120 Business Hotel in London
#148 Romantic Hotel in London
#153 Family Hotel in London
#169 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — DoubleTree by Hilton London Ealing 4*
Number of rooms: 189
Official Description (provided by the hotel):
Our warm and inviting hotel boasts an ideal location in the quiet suburb of Ealing, offering transportation links to both central London and Wembley Stadium. Enjoy easy access to a range of fantastic dining, shopping and entertainment opportunities from our convenient location. We are also situated within close proximity to a number of businesses and colleges, including the University of West London.Indulge in afternoon tea or sip delicious, pre-dinner cocktails at the chic and stylish W5 Grill & Bar, where you can enjoy a sophisticated dining experience and a selection of grilled specialties and fine wines.Host a meeting with us in one of our flexible meeting rooms or celebrate a special occasion in our attractive event space. Let our professional banquet staff organize your dream wedding reception or important business event. ... more   less 
Reservation Options:
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Also Known As:
Ramada London Ealing Hotel London
Ramada Hotel Ealing
Ramada Hotel London
Ealing Ramada
London Ramada

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