The hotel is comfortable , Very clean with nice rooms, and quiet. Hotel is located in a very good area, with easy access to the Underground for getting around the city. The concierge and front desk staff were very helpful and courteous. The only complaint I have is that the service in the restaurant was awful. We stopped in twice, once for a quick snack and again for breakfast. Both times the service from the wait staff was almost non-existent. They were there but chose to ignore the guests. Once you were able to order and get the meal the food was very good. It shouldn't take 2 hours to get breakfast. and you should not exclude paying guests from a breakfast buffet and make them order from a menu, just because it wasn't part of their reservation. If the guest is willing to pay they should be allowed to partake of the buffet and pay a fee, rather than wait forever to place and order and get a meal. Based on this I did not stop in again. Stay here for the room, and location - but plan to eat out - not in the restaurant.
- Official Description (provided by the hotel):
- Welcome to DoubleTree by Hilton London - Hyde Park. Superbly located opposite Hyde Park and Kensington Gardens and just 400 meters from either Queensway or Bayswater Underground stations, our warm and welcoming hotel offers close proximity to popular London attractions including the West End theatre district and Madame Tussauds. Enjoy fantastic shopping opportunities at nearby Oxford Street or hire a pedalo at the Serpentine boating lake in Hyde Park. ... more less
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- Also Known As:
- Ramada London Hyde Park Hotel London
- Ramada Hotel Hyde Park
- Hyde Park Ramada
- London Ramada