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“Great in Many Ways”

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DoubleTree by Hilton - London Hyde Park
Ranked #244 of 1,089 Hotels in London
Certificate of Excellence
Starkville, Mississippi
Level Contributor
293 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Great in Many Ways”
5 of 5 bubbles Reviewed 20 July 2014 via mobile

My wife and I stayed here 9 days recently and had a wonderful experience at this hotel. It is convenient to 3 tube stops, and across the street from Hyde Park. So, it is best of both worlds in London - quiet location but accessible to everything in town. The staff were responsive to every need we had, and the room was modern with plenty of electrical outlets and good internet service. Breakfast was provided with our package, and the buffet was very good, with lots of choices for every palate. Nothing Hill and Bayswater nearby offer lots of restaurant options, especially a variety of ethnic foods which were very good. We will definitely return to this hotel!

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Traveler1959-123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 21 July 2014
Dear Traveler1959-123,

Thank you very much for your positive review of the hotel - it is great to read how much you enjoyed your 9 nights with us! Thank you for your kind comments about our team , the breakfast and the location of the hotel.

We look forward to welcoming you back!

Kind regards

Richard Mackie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,987 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (279)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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English first
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

The hotel is located right in front of Hyde Park. There is a metro station within three blocks from the hotel. There are supermarkets, fast food, pharmacies and convenience store located around the hotel. The hotel staff were super attentive and friendly. The room is not big but it's super comfy. There is a fridge, a coffee machine for free use as well as complimentary bottled water. The beds are super comfortable. The bathroom is modern, bright and super clean. I felt very comfortable in this hotel and would certainly stay at this hotel again.

  • Stayed April 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Thais G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 21 July 2014
Dear Thais G,

Thank you for your positive review of the hotel - it was great to read that you felt comfortable in the hotel and enjoyed our newly refurbished rooms and felt the team were very helpful.

We hope to welcome you back soon.

Kind regards

Richard Mackie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
1 review
4 of 5 bubbles Reviewed 20 July 2014

The location is excellent, near the Hyde park and the street leading into the center of London. Staff very helpful, room clean and comfortable. Due to a mistake upon arrival, we were given are room that was already occupied by the couple who arrived before us. However, for compensation the staff gave us a coupon for free drink in the bar, which we used later. The staff manager apologized upon our departure and went to find a taxi by herself. Probably too much, but still better than not caring at all. I would certainly go again and I recommend it, but of course it is expensive (in London difficult to find similar quality at this price).

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dimitrios A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 21 July 2014
Dear Dimitrios A,

Thank you for your review - we were delighted you enjoyed the location and found the hotel to be clean and comfortable with helpful staff.

Thank you for your recommendation and we hope to welcome you back in the future.

Kind regards

Richard Mackie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
111 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 19 July 2014 via mobile

This was part of a Globus Tour and I would not pick this area to stay in, it is supposed to be a very expensive area, perhaps nearby homes but not near the Tube stops for sure. The Hotel staff was wonderful and so helpful, our room okay, kept nice and clean. The included breakfast was great, miss the great pork sausages!

Stayed July 2014, travelled with family
Helpful?
Thank sharronw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 21 July 2014
Dear Sharonw,

Thank you for your recent review of the hotel - it was great to read that you found our staff to be really helpful and enjoyed our breakfast and signature Doubletree cookies. My apologies if the area was not up to your expectations , in particular the tube stations.

Kind regards

Richard Mackie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
doncaster
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 19 July 2014

great location and lovely rooms but the bar and restaurant staff are extremely inexperienced. We waited over 10 mins to receive our drinks from the bar bearing in mind there wasn't many in and when they did arrive they had got the order wrong. This happened on two separate occasions and the breakfast sitting was even more chaotic. I truly don't think they have one member of staff in the bar with any experience whatsoever. £16 for two mojito's and they were terrible, who puts cherries and blueberries in one of those. Great hotel, terrible bar.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank chunk2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 21 July 2014
Dear chunk2007,

Thank you for posting your review - I was delighted to read that you really enjoyed the hotel but disappointed to read that our bar service was not up to standard - thank you for your feedback which we will use to improve this.

We hope to welcome you back in the future.

Kind regards

Richard Mackie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
paris, France
1 review
5 of 5 bubbles Reviewed 18 July 2014

Good localization, rooms, property, furniture. The only bad thing is the breakfast price, a little expensive. Il oved this hotel nearby kesington gardens and bus and metro station. We got an offer really interesting, but we had to book three monts in advance.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Thomas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 21 July 2014
Dear Thomas P,

We are delighted to read that you found the hotel to be great value and enjoyed our location, the quality of our rooms and the décor, although you found the breakfast a little expensive.

We hope to welcome you back soon!

Kind regards

Richard Mackie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

Excellent stay. Staff were really helpful and professional. They delivered ice to our room as soon as asked and we were even great when we cheekily asked for another cookie. Great facilities especially the gym which we used each morning, noone else was in there. Great location for seeing London at a good price but also at quality accommodation.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Couls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 21 July 2014
Dear Couls,

Thank you for your positive feedback following your recent stay with us and the kind comments about our team.

I was so pleased to read that you enjoyed our signature Doubletree cookies and our new gym , and found the hotel to be good value.

We look forward to welcoming you back!

Kind regards

Richard Mackie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton - London Hyde Park

Property: DoubleTree by Hilton - London Hyde Park
Address: 150 Bayswater Road, London W2 4RT, England
Phone Number:
Region: United Kingdom > England > London > Notting Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#146 Business Hotel in London
#172 Romantic Hotel in London
#182 Luxury Hotel in London
#194 Family Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — DoubleTree by Hilton - London Hyde Park 4*
Number of rooms: 228
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton London - Hyde Park. Superbly located opposite Hyde Park and Kensington Gardens and just 400 meters from either Queensway or Bayswater Underground stations, our warm and welcoming hotel offers close proximity to popular London attractions including the West End theatre district and Madame Tussauds. Enjoy fantastic shopping opportunities at nearby Oxford Street or hire a pedalo at the Serpentine boating lake in Hyde Park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Odigeo, Hotels.com, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your DoubleTree by Hilton - London Hyde Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada London Hyde Park Hotel London
Ramada Hotel Hyde Park
Hyde Park Ramada
London Ramada

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