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“Stay near Hyde Park”

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DoubleTree by Hilton - London Hyde Park
Ranked #273 of 1,072 Hotels in London
Certificate of Excellence
Reviewed 23 July 2014

The hotel was very nice. We were not far from Bayswater and Queensway tube stops. The room was very clean and nicely decorated. Bathrooms were a bit small, but okay. They served a very nice breakfast buffet. I would go here again.

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank greenbean5116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this reviewResponded 11 August 2014

Dear greenbean5116,

Thank you for your recent review of the hotel. It is great to hear how much you enjoyed the hotel and that you would return to us in the future.

We look forward to welcoming you back!

Kind regards,

Richard Mackie
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (2,142)
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1,322 - 1,328 of 2,142 reviews

Reviewed 23 July 2014

Not up-to-date with WiFi availability. Slips with Username and Passwords were given for 24hrs or 3day free service but still have to keep logging and off whenever you leave the hotel and return. Too complicated. Average service at the Concierge Desk.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank Yolanda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this reviewResponded 11 August 2014

Dear Yolanda W,

Thank you for posting your review following your recent stay with us. Please accept our apologies that you experienced issues with the Wi-Fi service during your stay and the fact that the service at our Concierge desk did not meet your expectations.

Kind regards

Richard Mackie
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

Just returned from an excellent stay at the Doubletree Hilton Hyde Park. Had 2 rooms on the 4th floor towards the back of the hotel. Rooms were extremely neat, clean & functional. And quiet! Also, good-sized compared to the average London hotel rooms. Both rooms looked out towards leafy green environs - another plus. Free wi-fi was also a bonus. Private in-room safes, tea/coffee makers, decent sized wardrobes & useful toiletries helped complete a very pleasant experience. The hotel is air-conditioned & this was particularly helpful as London was quite warm while we were there. There was a slight problem with the ACs on one of the nights (a problem that, I believe, extended to most of the hotel), & it was handled efficiently by the manager who personally saw to it that things were resolved ASAP. The hotel is outstandingly located. A 3 minute walk to Queensway station on the Central line, & buses to Oxford Street leaving from practically right outside the hotel. Queensway is full of restaurants & convenience stores from where one can easily pick up daily replenishments. A very good breakfast is served at the very cheerful lobby level restaurant of the hotel, Urban Meadow. To top it all, the hotel is (relatively) competently priced & offers good value. Recommended!

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank SandeepLoyalka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this reviewResponded 11 August 2014

Dear 66Sandeep,

Thank you very much for your review of the hotel and positive feedback about the quality of our rooms , the breakfast, our staff and our location. It is also great to read that you feel the hotel is good value.

We look forward to welcoming you back in the future!

Kind regards,

Richard Mackie
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

This Hotel is in such a great location, walk across the road to Hyde Park, a few blocks away from Bayswater Road and NottingHill Gate, so you are spoilt for choice where to eat. BigBus right outside the Hotel. Easy to grab a cab. Only a short taxi ride away from Oxford Street or Kensington.
Rooms are small, but this is London.

Room Tip: Higher floors would be less noisy from street traffic.
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Rick_Yvanovich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this reviewResponded 4 August 2014

Dear Rick_Yvanovich,

Thank you for your recent review.It is great to read how much you enjoyed the location of the hotel and in turn your experience with us.

We look forward to welcoming you back!

Kind regards

Richard Mackie
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

Staff is helpful and very friendly. The room must have been just refurbished as it was updated, well decorated, extremely clean and very comfortable. The breakfast in the morning is excellent and the service is superb. The food is fresh, good variety of breads, muffins and a hot breakfast selection. The servers were very friendly and efficient. Watch out for tour groups that may temporarily overwhelm the service. You can also sit outside with a drink and just people watch. Very comfortable to come back after a long day of sight-seeing and just relax with a drink. The hotel is at the end of Hyde Park near Notting Hill. Easily walkable to Portabello Rd. Jamie Oliver's restaurant (Recipease) is close by to try out as well. Hyde Park is across the street and several museums are close by (Albert Victoria museum is highly recommended and Museum of Natural History is also close by along with Kennsington Palace). Good wine stores are several blocks away on Bayswater Rd to bring back and enjoy in your room as well as an M&S store where you can pick up a bite to eat, as eating out in London can be expensive. Could not ask for a better hotel for the price. Great service and great facility.

Room Tip: If you can swing it get one of the three rooms on the mezzanine level that have a huge balcony. It i...
  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Dave G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this reviewResponded 4 August 2014

Dear Dave G,

Thank you for your fantastic review of the hotel , in particular our staff and newly refurbished rooms. It is also great to read how much you enjoyed the location of the hotel and our Urban Meadow café with outside terrace.

We look forward to welcoming you back!

Kind regards

Richard Mackie
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

As others have said the hotel is close to 3 tube stations and just over the road from Hyde park. It is also a short walk from Portobello market which is one of the best free things to do in London. It also has a car park which is £25 per night. The outside seating area was welcome and quite rare in London, sadly no draught beer just bottles.
We had a disabled person room on the ground floor towards the rear of the hotel which was quiet at night and well soundproofed. The bed and pillows were very comfortable, the room was well appointed and the free water in the fridge most welcome. We are not disabled but had the room as it was the only one available when we booked. I have to say that if i had been disabled i would have found the bathroom annoying. There was no shelf for your toiletries the sink was a hand rinse basin with no facility for a plug so shaving was a pain. There was no rack for the towels so you had to keep moving them around. I work in the construction industry and all of these things could have been incorporated, also there was a bad smell in the bathroom when returning at night.
I would like to have scored the hotel higher but found the brand overall a little bland. I would however stay again if the price was right.

Room Tip: Rooms at the rear may be quieter, also there is a decent pub about 100 yds away towards notting hill...
  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank mgm53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this reviewResponded 4 August 2014

Dear mgm53,

Thank you for your review of the hotel - we are sorry that we did not exceed your expectations on this visit but we welcome your feedback regarding the accessible room you stayed in - please accept our apologies for the unpleasant smell in the bathroom.

We hope to have the opportunity to welcome you again and can impress you more on your next stay.

Kind regards

Richard Mackie
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

Three couples from Texas recently traveled to London in advance of a cruise. We sought a comfortable, air conditioned hotel in a quiet location with good sightseeing opportunities--that wouldn't break our budget. We settled on the DoubleTree Hyde Park and by booking early, we got a decent price that included full breakfast.
We arrived at the hotel around 11 am after an overnight flight. Our van driver passed up the hotel initially, thinking that we were booked at the Hilton a couple of blocks down the street. Fortunately I saw the hotel as we drove by and got him turned around fairly quickly. I suspect taxi and van drivers frequently get the 2 hotels mixed up. The DoubleTree staff managed to provide one room at that early hour. The other 2 couples stored their luggage and returned later in the afternoon to find both rooms ready at the promised time. Our rooms were very clean and comfortable, with good beds and linens.
We didn't eat dinner at the hotel, but we did have breakfast each day, as well as one lunch there. No complaints about the food whatsoever. The breakfast buffet had lots of items appealing both to English and American tastes.
We discovered that one of the hop on hop off busses stopped right in front of the hotel. We'd booked a couple of Evan Evans tours, which picked up at a small hotel on Prince's Square, less than a 5-minute walk away. We also took advantage of the close proximity of Kensington Gardens and Hyde Park--great for evening and early morning walks. We did not utilize the tube on this trip. Instead, the hotel staff were happy to get taxis for us.
We would definitely book this hotel again. We had no complaints whatsoever, and our stay was an excellent prelude to a cruise through the lovely Norwegian fjords.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank LucretiaA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this reviewResponded 4 August 2014

Dear LucretiaA,

Thank you for posting a review following your recent stay with us. Your feedback is much appreciated and I am so pleased that you enjoyed your stay so much and would return to us in the future.

We look forward tow welcoming you back!

Kind regards

Richard Mackie
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton - London Hyde Park

Address: 150 Bayswater Road, London W2 4RT, England
Phone Number:
Region: United Kingdom > England > London > Notting Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#146 Business Hotel in London
#172 Romantic Hotel in London
#194 Family Hotel in London
#202 Luxury Hotel in London
Price Range: £122 - £257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton - London Hyde Park 4*
Number of rooms: 228
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton London - Hyde Park. Superbly located opposite Hyde Park and Kensington Gardens and just 400 meters from either Queensway or Bayswater Underground stations, our warm and welcoming hotel offers close proximity to popular London attractions including the West End theatre district and Madame Tussauds. Enjoy fantastic shopping opportunities at nearby Oxford Street or hire a pedalo at the Serpentine boating lake in Hyde Park. ... more   less 
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Also Known As:
Ramada London Hyde Park Hotel London
Ramada Hotel Hyde Park
Hyde Park Ramada
London Ramada

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