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Hilary O

Excellent value; wonderful staff

5.0 of 5 bubblesReviewed 5 Feb 2024
We had a wonderful stay at the hotel this past October. The hotel checked all our boxes: conveniently located, exceptionally clean, lovely decor, safe neighborhood, and well-priced. The added bonuses were the incredibly helpful attitude of the entire staff as well as the curated menu and delicious food at the hotel's restaurant. Because of my health issues, it was the accommodations made for us by the hotel staff - particularly the restaurant staff (thank you, Spiro and Mersim!) as well as the cleaning staff (thanks, Mariana) - that made our trip to London possible. We highly recommend this hotel.
Date of stay: October 2023
Trip type: Travelled with family
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Reviews (5,605)
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All reviews earl's court quiet street earl s court tube station breakfast buffet piccadilly line heathrow airport minute walk very nice hotel convenient location rooms are small excellent location london hotel pubs kensington
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1 - 6 of 5,605 reviews
Reviewed 9 January 2024

Very good value for the area of London. Quiet street and only a 1 minute walk to Earl's Court station, which made it easy to be anywhere around London within about 30 minutes. Breakfast was phenomenal for a buffet, with many choices to suit all people. Room was small but clean and had everything you'd need, especially if you weren't going to spend much time in it aside from sleeping. Would recommend to anyone.

Date of stay: December 2023
    • Value
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    • Service
Review collected in partnership with this hotel
Thank erbornholdt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 January 2024

We wanted to love this hotel but the hits just kept coming. We asked for bedding for the pull out bed and were handed a duvet cover. No pillows no blanket nothing. Second time we called they acted like we were brothering them. Then the next night the fire alarm went off at 1:30am. There was no one from the hotel with any direction or instructions. People were outside on their PJ's and no one had any idea what was going on. The alarm went off 2 more times that night. What a disaster of a stay.

Date of stay: December 2023
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Review collected in partnership with this hotel
Thank Aggiecoxian
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 January 2024

Great location for sight seeing especially the museums but 4 people in a room made for 2 was not comfortable however it was nice that the hotel accommodated us all in the one room. A great stop for a business stay I’d say

Date of stay: January 2024
    • Value
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    • Service
Review collected in partnership with this hotel
Thank 4ona26fvvm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 January 2024

First timer to London and so happy we found this place. Arrived at the hotel hours before check-in time but our room was already available. The staff was incredibly welcoming and helpful throughout our stay. Our room and the entire hotel was very clean and well appointed. A little small by US standards, but so are we. We needed a hypo-allergenic (feather-free) room and that is what we had upon check-in... without having to have it done after our arrival. Very comfortable bed too. The breakfast was excellent with plenty of hot and cold selections. The location is only minutes away from the Earl's Court train station making it very easy to get around town and to all the museums and historical sites. We could not get over what a great find this was. We would definitely stay here again when we return. We are also looking forward to booking a stay at the K+K Hotel in Munich in April because of our experience here in London. Our hope is that our experience will be similar.

Date of stay: December 2023
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Review collected in partnership with this hotel
Thank Richard D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2024

Dear all, to be honest I’m a bit dissapointed I had a really bad experience with solving a problem with one of your employees last night, called around 9 pm and said that the heater wasnt working, her answer was wait for an hour, seriously??? The second night the fire alarm went off 5 times around 1am so it was hard to go back to sleep and no one gave us a certain explanation. Anyway, besides that, you are lucky of the good location but for the price we paid I feel a little bit dissapointed.

Date of stay: December 2023
    • Value
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    • Service
Review collected in partnership with this hotel
Thank mrocaf468576
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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