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Kingsway Hall Hotel
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Reviews (3,424)
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1,556
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All reviewscovent gardenholborn tube stationgreat locationtheatre breakdrury lanelovely hotelwest endtheatre landleicester squareafternoon teamini barservice chargean upgradecentral locationbooked this hotelstandard roombritish museum
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2,153 - 2,158 of 3,424 reviews
Reviewed 26 February 2014

We had a great weekend . The hotel was warm and welcoming and the service was excellent. Would love to stay again and for longer. Best nights sleep in months. The location was brilliant for accessing the show and an evening out.

  • Stayed: February 2014
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Thank 10elephants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burak F, Manager at Kingsway Hall Hotel, responded to this reviewResponded 28 February 2014

Dear 10elephants,

Thank you for the lovely comments!

We were delighted to learn that you enjoyed your stay with us and very much look forward to welcoming you back soon!

Kind regards,

Burak Furtun
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2014

Just returned from a 3 night stay, we had a lovely time but hotel slightly underwhelmed for these reasons; reception area smaller than I expected, room average, £15 per day wifi charge (was asked on checking in did I want to "upgrade" for £30 per night for nicer room with wifi but declined as I'd paid a lot already) some areas skimped (2 teabags per room per day for 2 guests), OK I know this isn't a massive thing but details such as these say a lot about a hotel. Also had sensors on the mini bar items (what!!) so if an item was moved, the room was charged. I queried this on checking out as we were charged for a bar of chocolate when we hadn't had anything, it was taken off the bill but evokes a feeling of a place trying to squeeze as much as possible unfortunately. Really think breakfast should be included for the amount we paid - knew it wasn't, but really should be! Staff nice, location fabulous, just needs tweaking a bit here and there.

  • Stayed: February 2014, travelled with family
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Thank 774alisone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burak F, Manager at Kingsway Hall Hotel, responded to this reviewResponded 3 March 2014

Dear seachange 7

Thank you for your review and I have noted all your comments which are much appreciated.

I shall pass on all your remarks to the team and note your thoughts re WiFi which is high power and breakfast is chargeable separately as not all guests wish to have their bedroom rates inflated by a service that they perhaps wouldn't use. This policy is constantly reviewed but will remain for now.

Kind regards,
Burak Furtun
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2014

From the moment we arrived until the time we left, it felt like the hotel really wanted us to enjoy our stay and nothing was too much to ask of them. Can not say enough about the staff or the quality of the food at their restaurant, especially considering what we considered to be a very reasonable price for our meals. The room was at the front on the fourth floor and late on Saturday you could hear some noise from the street but the really heavy curtains did a great job, and you could not really expect more at any hotel we would think.

Room Tip: The higher the better probably and not facing the street which is usual practice anyway
  • Stayed: February 2014, travelled as a couple
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1  Thank Tebula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burak F, Manager at Kingsway Hall Hotel, responded to this reviewResponded 28 February 2014

Dear Tebula,

Thank you for your kind words following your stay with us at Kingsway Hall and I am delighted that you enjoyed the hotel and its services.

My team have read all of the recent reviews and are always motivated when they know the guests who stay here are happy. We are taking the necessary action to deal with the noise issues.

Hopefully you will visit us again when you are looking to stay in London.

Kind regards,

Burak Furtun
Rooms Division Manager

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Reviewed 26 February 2014

Wonderful afternoon tea in peaceful surroundings. We booked for 3.30 p.m. and were not rushed at all. The sandwiches, scones and cakes were delicious and we could have had more for no extra cost if we could have managed it!

Very attentive staff and hotel is conveniently placed and easy to find. Thoroughly recommend it.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with this hotel
Thank louiseabbott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burak F, Manager at Kingsway Hall Hotel, responded to this reviewResponded 28 February 2014

Dear louiseabbott,

Thank you for taking afternoon tea with us at Kingsway Hall and I am so delighted that you enjoyed all aspects of the tea and the service too.

Hopefully you will visit us again when you are looking to stay in London.

Kind regards,

Burak Furtun
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

Had afternoon tea here with friends and really enjoyed it. There was an offer on for 25% discount and so as their full price is reasonable anyway, it made for a really inexpensive treat.
Four small sandwich selections, plus unlimited scones and pastries and we were more than full afterwards.
The staff were very friendly and couldn't do enough for us.
Hotel itself is very nice inside, and is in a good location near to Holborn tube station.

  • Stayed: February 2014, travelled with friends
    • Value
    • Service
Thank Gail71C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burak F, Manager at Kingsway Hall Hotel, responded to this reviewResponded 28 February 2014

Dear Gail71C

Thank you for discovering and clearly enjoying the afternoon tea at Kingsway Hall hotel. My pastry chef will be very happy to read your kind words as well as the restaurant team who looked after you. The whole experience is designed to be relaxing as you experienced first hand.

Hopefully, you will be able to visit us again in the not too distant future.

Kind regards,
Burak Furtun
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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