My partner and I spent two very enjoyable nights here two weeks ago. After a below-par stay back in January, we had no intention of returning. That said, many previous visits had been very satisfactory and enjoyable. However, following honest feedback, we were contacted by Burak the Hotel's Reservations Manager, apologising for the Hotel's shortcomings and suggesting we give them another try.
We decided to do this and booked directly with the Hotel this time.
To our delight, we had the nicest room with comfiest bed and attentive staff and service on this visit.
The breakfast was much improved, faultless in fact, and the only complaint we had was that the jacuzzi was not working.
This got sorted quickly, by staff starting it manually, but having to get dressed again to go to reception and report it was a pain.
In summary, the Kingsway Hall has redeemed itself.
Just one thing to consider though, is that we had an unexpected 2% service charge added to our bill.
If you are looking for a Hotel close to Covent Garden, want a convenient location close to Theatreland and a delicious breakfast with a huge variety of good quality food, then consider staying here. You won't be disappointed. Pancakes and waffles are freshly made and superb, but do carry a supplement.
The Holborn tube is just a few minutes away.
- Official Description (provided by the hotel):
- Kingsway Hall Hotel is a centrally located 170 bedroom 4 star deluxe hotel in Covent Garden and Holborn. Spacious bedrooms and luxury suites are equipped with everything you need to relax. All bathrooms have a bath tub and shower, with fluffy towels and luxury toiletries. There are 10 air conditioned meeting rooms with a professional support team and private dining facilities with excellent food and service, perfect for dinners, wedding receptions and corporate events. The glass walled Harlequin restaurant starts your day with a superb breakfast selection and the dinner menu features high quality seasonal British dishes in addition to an elegant afternoon tea every day of the week. The lounge bar serves drinks, cocktails and Italian coffee's and is ideal for business meetings, lunch or a pre/post theatre night cap. The hotel has a powerful FREE WiFi service throughout, a business centre and a fitness studio with spa, gym and steam rooms. Our professional and friendly staff are here to ensure you enjoy every aspect of your stay in one of the best locations in London. ... more less
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- Also Known As:
- Kingsway Hall London
- Hotel Kingsway Hall