I had made a reservation at another hotel, and the room fell through, so I was a bit stuck. I walked into the Mercure Paddington and inquired about accommodation. The front desk clerk was extremely helpful. When I explained my situation, she fave me a slight better rate than the standard rack rate. The checkin process was quick and efficient. The staff was very friendly, with, other staff members who were walking in and out of the office behind the front desk, taking the time to acknowledge me and say hello. I felt very welcome!
The room was small (typical for that area of London, but very clean and stylish. The heat/ac worked nicely, there were adequate and good quality soap/shampoo in the bathroom and good quality towels. The only complaint was that you could hear conversation door closings from down the hall (Ear plugs took care of that, never travel without them!).
I wouldn't want to spend a week in the room, but for a quick night's rest, it was very good.
Checkout was also efficient and friendly. All in all a very good stay!
- Official Description (provided by the hotel):
- The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more less
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- Also Known As:
- Quality Inn London
- Quality Crown Hotel Paddington
- Quality Crown London