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“Great location” 4 of 5 bubbles
Review of Mercure London Paddington Hotel

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Mercure London Paddington Hotel
Ranked #480 of 1,087 Hotels in London
Mumbai, Maharashtra, India
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great location”
4 of 5 bubbles Reviewed 17 April 2014

One of the best located hotel for international travellers. Well connected with Heathrow Airport by Heathrow Express, brings you in 20 minutes. Paddington is a huge station having 3-4 lines tube service. Bakerloo is easiest and at shortest distance from this hotel. Plenty of restaurants around and the breakfast is served at the Garfunkel's restaurant situated on the ground floor. They offer cold as well as bit breakfast you can select from menu. Rooms are good and double windows are good enough to cut of the traffic sound even if they face road. Two disappointing factors about this hotel are- 1) they do not keep your luggage overnight. I stayed there for one night before I moved out to travel to North-West and I had to carry all the luggage even if I had to come back to the hotel for another stretch of 5 night stay, 2) Lot of area in the room was wasted in passage and finally I was left with smaller area for actual use. However, most of the hotels in Paddington have small rooms. They don't have large lobby and the bar in the lobby provides with only two tables. This is resolved by the fantastic location and you can choose to go out at any nearest restaurant or bar.

Room Tip: Guess all the rooms are good.
See more room tips
  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Shirish_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, 30 April 2014
Dear Shirish_12,

Thank you for taking the time to post your feedback.

It is a pleasure to read that you found our location ideal for your needs.

Our rooms vary in size from small doubles to king executive. For future stays my personal recommendation would be to book one of our executive rooms as they are very spacious and accommodate a king size bed.

We do keep luggage over night for guests that have a return stay with us. I am sorry to read you did not benefit from this service. Please rest assured that we have taken the necessary measures to prevent future occurrence.

Kindest regards,

Georgiana Pusnava
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,372 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (228)
Date | Rating
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English first
Sydney, Australia
Level Contributor
79 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 9 April 2014

The Mercure London Paddington offers an excellent for Paddington Station, and the accessability that that brings - to both Heathrow and the Tube around London. Located right outside Paddington Station, there are plenty of eateries around and, surprisingly, it was not too noisy (at least on one of the higher floors). But be prepared - at least some of the rooms are very small. I was staying by myself and still found it quite cramped - two people in such a room would be very awkward. That aside, the room was clean and functional, and staff were helpful. Free Wifi is available, although quite slow.

All in all, this was a convenient place to stay for an overnight stay, but longer might leaving you wanting a little more room.

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 007Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, 11 April 2014
Dear 007Sydney,

Thank you for your review.

Our rooms vary in size from small doubles to king executive. Our small doubles are compact indeed, however our guests prefer them as they are value for money. My personal recommendation for future stays would be to book one of our executive rooms as they are spacious and accommodate a king size bed.

We hope to have the pleasure of welcoming you back in the future.

Kindest regards,

Georgiana Pusnava
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 9 April 2014

I have stayed a couple of times this year for business. All of the staff I have found to be accommodating and helpful.

Rooms are cramped, but that is often the case in London's smaller hotels. The rooms I have stayed in have been well decorated, clean and well maintained, as well as being comfortable.

The challenge is living with the heat. The air conditioning works well.

Stayed April 2014, travelled on business
Helpful?
1 Thank Trembo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, 11 April 2014
Dear Trembo,

Thank you for your review.

We are delighted to read that you enjoyed your stay and found our location convenient.

We look forward to welcoming you back on many future occasions.

Kindest regards,

Georgiana Pusnava
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 7 April 2014

Location for this hotel is excellent , few seconds walking distance from the Tube & The bus stand. Well connected from the Airports. Room was good as per the price but hospitality from the reception was very good. Few employees are really helpful for the guests.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ankan999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, 11 April 2014
Dear Ankan999,

Thank you for your review.

We are pleased to read that you found our location convenient and our hospitality up to your satisfaction.
We look forward to welcoming you back on many future occasions.

Kindest regards,

Georgiana Pusnava
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol
Level Contributor
129 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 5 April 2014

Still in the throws of being redeveloped (sensitively I add). This hotel & its staff do epitomise the accor brand.
Very well run and thought out. Its not budget, but its not overly expensive either. Nice welcome from staff who as you would expect from this brand, go out of their way to assist.

Room Tip: Go for a higher floor to avoid road & underground noise. (Its only a very faint rumble)
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fat-Tony1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, 30 April 2014
Dear Fat-Tony1960,

Thank you for your review.

Your positive comments are much appreciated. We are always delighted to read that our guests had a memorable experience.

Our staff are grateful for your feedback and hope to have the pleasure of welcoming you back on many future occasions.

Kindest regards,

Georgiana Pusnava
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
116 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 2 April 2014

I'd be lying if I said these rooms were spacious - but they are perfectly serviceable and do what they say on the tin. We wanted a place to stay in central London to catch the Heathrow express early the next morning and this hotel was perfect for that - a minute walk to the station. A cheaper alternative to the Hilton which is in the station itself and just as good in my opinion.

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bagelobagel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, 3 April 2014
Dear bagelobagel ,

Thank you for taking the time to post your review. We are delighted to read that you enjoyed your stay and found us convenient for your needs.

I hope we will have the pleasure of welcoming you back on many future occasions.

Kindest regards,

Georgiana Pusnava
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure London Paddington Hotel

Property: Mercure London Paddington Hotel
Address: 144 Praed Street | Paddington, London W2 1HU, England
Phone Number:
Region: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#315 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure London Paddington Hotel 4*
Number of rooms: 83
Official Description (provided by the hotel):
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Priceline, Hotels.com and ACCOR so you can book your Mercure London Paddington Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London

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