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All reviews living room no lift regent st oxford circus lovely apartment flights of stairs apartment hotel home from home one bedroom apartment perfect location fresh milk your doorstep west end a stones throw wonderful stay first floor top floor
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Reviewed 30 June 2016 via mobile

We spent 5 nights in No.5 and it was nice stay.
The one bed room suite is practical with a kitchen and living room, how ever the double bed is small compared to hotels' beds.
The location is situated at a distance from Oxford Circus Station, Regent street, West End and Soho so it is in the middle of activities.
House keeping is ok.
Sometimes the noise from the street can be heard.
Overall a nice place for both business and leisure travellers.

Date of stay: June 2016
Trip type: Travelled as a couple
Thank ymm2001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan G, General Manager at No. 5 Maddox Street, responded to this reviewResponded 15 July 2016

Dear YMM2001,

Thank you for staying at No 5 Maddox Street and for your feedback and comments. We are happy that you enjoyed your stay and that you liked our location and suites. Next time you visit I would suggest booking a One Bedroom Superior or Deluxe if you are sensitive to noise as their bedrooms are at the back of the hotel.

We look forward to welcoming you back someday soon and have a wonderful Summer.

Best Regards,

Ryan Green, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2016

Beautiful apartment that opens to a small and stylish outdoor space. Full room services and cleaning services - wow ! Rather rare in aparthotels. Amazing location - walking distance to Regent street which is hardly 3 minutes and Bond street. Only draw back is there is no lift and if you are staying at the higher floors - it is really waliking up and down the stairs !

Room tip: Choose the First or Second floor apartments
Date of stay: May 2016
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Amrit K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan G, General Manager at No. 5 Maddox Street, responded to this reviewResponded 17 June 2016

Dear Amrit,

What a lovely review. Thanks so much for sharing it with us. We are so happy to hear that we had the "wow" factor for you. I will be sure and share that with my team. We hope to welcome you back sometime soon. Have a lovely Summer.

Best Regards,

Ryan Green
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2016 via mobile

Beautiful hotel within easy reach of public transport and major shopping districts. The reception is serviced by friendly staff 24/7. Room upgrades are always welcomed and a nice surprise. Highly recommended and would definitely rebook in the future.

Date of stay: May 2016
Trip type: Travelled on business
Thank Daniel K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan G, General Manager at No. 5 Maddox Street, responded to this reviewResponded 10 June 2016

Dear Daniel K,

Thank you so much for choosing No 5 Maddox Street for your recent stay in London and for taking the time to leave such lovely feedback. I will be sure and let my team know. We try our best to upgrade guests whenever possible so that they can experience the best of our property. Booking direct through our website increases the chances of upgrade. We are happy to hear that you enjoyed it so much. Do let us know when you will next be in London so we can offer you the very best rates and an upgrade if at all possible.

All the Best,
Ryan Green
General Manager

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Reviewed 25 May 2016

A wonderful location, a quiet and convenient refuge tucked away in the heart of the very busy Oxford Circus area. Service was outstanding. The self contained room was comfortable, stylish, and roomy. It's the real deal. Look forward to a return visit.

Room tip: No lift, so ask for a room on a low floor if stairs are an issue.
Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank FremantleJoy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan G, General Manager at No. 5 Maddox Street, responded to this reviewResponded 26 May 2016

Dear FremantleJoy,

What a lovely review. We are so happy to hear that you enjoyed your stay and thought our location was 'wonderful' and our service was 'outstanding'. Thank you for letting us know. I will of course share your feedback with my team.

We look forward to welcoming you back the next time that you are in London.

Best Regards,
Ryan Green, General Manager

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Reviewed 21 April 2016

Fantastic location staff very helpful and friendly. Only stairs no lift so may be minor problem for some "but" staff happy to carry any and all shopping or bags to your suite. Great value for money will defiantly get returning and friends have already booked.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank DEGALR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan G, General Manager at No. 5 Maddox Street, responded to this reviewResponded 22 April 2016

Dear DEGALR,

Thank you for your kind words. I will share your feedback with my team. We are very happy to hear that you enjoyed our suites and our "helpful and friendly" staff.

I hope that we are able to welcome you back again soon!

All the best,

Ryan Green
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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