My husband and I booked in for three nights at the beginning of July, during a very hot period in London. The hotel claims to be a four star and is no more than a very shabby three star tourist hotel. Who refurbished this hotel? Clearly someone with a fascination for the early eighties and for man made fibres and blue gingham.
The Executive Double room, whilst a decent large size, has no more than a small double bed (nothing like the normal Kingsize you would expect in other hotels), the sheets are cheap and rough and have seen better days. The television is a tiny old box at the top of a shelf in the corner of the room. We were told that as we were in an Executive room, we were fortunate to have air-conditioning. What a laugh! It didn't work and faintly generated a tiny breeze of tepid air so the room was unbearably hot. The paltry toiletries in the bathroom consisted of squeezable bottle of detergent style handsoap and liquid soap in the shower (no shampoo, no soap bar, no shower cap, no moisturiser, no face washers, and definitely nothing like a sewing or vanity kit etc).
The refurbishment consisted of very cheap office style furniture (alright if you have an itchy back, but otherwise very uncomfortable). There is no minibar in the room (a four star hotel with no mini bar? even many three star hotels have them!) There are no glasses if you bring your own drinks - just a couple of plastic cups in the bathroom.
The room service breakfast is a 'take it or leave it' approach. You can choose between watery tea or coffee and it comes with small boxes of cornflakes and stale bread rolls/croissant. If you want sugar with your tea or coffee at breakfast, make sure you ask for it as it doesn't come automatically!! On the second day, the breakfast was delivered at 6.35am instead of at the ordered time of 7.15-7.30. On redelivery, it was late - more like 7.45.
Clearly, there is also a problem with the level of English comprehension with the staff and an appaling lack of service attitude.
Beware - Lancaster Gate tube station is closed for refurbishment, so the closest operating tube station is Paddington station, which is not on the Central Line, so if you stay here purely for location, check beforehand.
What a dire hotel - I really feel that there is a bit of false advertising. For goodness sake - stay at the Royal Park, it's not that much more expensive and at least they make an effort! There is no minibar there either, but you get free drinks and the rooms are quality!
- Official Description (provided by the hotel):
- Corus Hyde Park is a 4 star, 389 air conditioned bedroom hotel for business and leisure guests and is in a spacious location overlooking Hyde Park. Corus is 50 metres from Lancaster Gate tube on the central line, only 8 minutes walk to Paddington station and the Heathrow Express and 15 minutes walk to Oxford Street, Kensington, Notting Hill, Albert Hall and so close to all the major attractions including the new Westfield shopping centre and the Paddington Basin. The hotel features 4 meeting rooms up to 90 guests, free powerful WiFi in all areas, a fitness studio, large air conditioned lounge with an all day menu. The hotel has three restaurant concepts - seasonal and quality British dishes, an authentic Malaysian menu and Bel Canto Opera dining where opera students act as waiters and sing a wide range of Operatic classics whilst you dine. ... more less
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- Also Known As:
- Corus Hotel London
- Corus Hyde Park Hotel