Myself and my husband stayed here for our honeymoon Jan/Feb 2012 and we were very unimpressed.
Tiny room (had to climb over the bed to get to the window to close the curtain), broken mirror with gaffer tape stuck over it, broken lock on bathroom and very rude staff. Not even a congratulations when I mentioned we were on our honeymoon. A waitress at the bar even audibly sighed and rolled her eyes when we asked could we order food.
We travel to London at least once a year but we will definitely be avoiding this hotel from now on.
- Official Description (provided by the hotel):
- Holiday Inn London - Kensington is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more less
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- Also Known As:
- Kensington Close London
- Hotel Kensington Close
- Kensington Close Hotel London