After staying here with friends for a long weekend we were more than dissappointed we were disgusted at this hotel .Staff were incredibly rude,rooms were dirty,so much so that black mould was running from the wall of our bathroom when I took a shower (UGH!!).The sink looked as though it had been repaired on several occassions and was a filthy brown colour.The room was small,very dated and the beds were something you would expect in a non rated hotel,this is certainly not a 4 star hotel by any means.Checking in seemed like we were dealing with unproffesional staff and really they didn't care,it took us an hour before we finally got to our rooms.Never ever will I stay here again nor would I even consider to mention this hotels name to anyone.
- Official Description (provided by the hotel):
- Holiday Inn London - Kensington High Street is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more less
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- Also Known As:
- Kensington Close London
- Hotel Kensington Close
- Kensington Close Hotel London