My good lady booked this hotel based on two key elements, price and on site gym. Unfortunately she didn't look carefully enough to realise the gym incurred an £8 charge per day. The first London hotel I have experienced this surcharge, hence not checking the details of the T&C's. For this reason alone I will not stay here again, similar options are available with free gym use,
The hotel is in a lovely location and only a 15 minute tube journey from central London. The entrance is grand, clean and welcoming, all staff seemed ultra friendly and helpful.
My room on the 6th floor was 'compact' but very clean and obviously recently renovated. The compact nature of the room meant every time I opened the wardrobe door in collided with the door closing mechanism. The bathroom was lovely but.. the sink would have been more appropriate in a dolls house, probably 12cm x 20cm, it was usable, just. The main component letting down the room was the lack of hot water for a bath. The water wasn't cold, but not warm enough for a nice soak. Surely the limited water temperature is limited to the budget rooms, I would be furious if paying for a nice room and only having tepid bath water.
This review applies to the budget rooms, which are definitely NOT 4*, maybe the full priced rooms are a different proposition, I will never find out!
It seems like the hotel is neither one thing or the other, not a budget hotel per se, and from what I have seen definitely not 4*.
- Official Description (provided by the hotel):
- Holiday Inn London - Kensington High Street is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more less
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- Also Known As:
- Kensington Close London
- Hotel Kensington Close
- Kensington Close Hotel London