The guys on the door were awesome and very friendly. However, after a long haul flight I tried to check in at midday to be told to come back later as my room wasn't ready. Fair enough. Came back at 1pm and watched 2 families check in.... To be told "I already told you check in is not until 2pm" and if I wanted to check in early I would have to upgrade . Errrrr.. So why were others able to check in before me? Oh! They were in more expensive rooms. Apparently if you go for a standard you absolutely cannot get your room earlier. Found this very inflexible and the woman behind the counter very rude.
- Official Description (provided by the hotel):
- Holiday Inn London - Kensington High Street is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more less
- Reservation Options:
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- Also Known As:
- Kensington Close London
- Hotel Kensington Close
- Kensington Close Hotel London