This is the 2nd time I have stayed here and it will be the last. Learning a lesson from my first visit and thinking I should give the place another go, I booked a room with a double bed, the room was small but ok for just me, although I imagine it'd fairly cramped with 2 people. The rooms are certainly not 4* quality, as the standard of rooms in some budget hotels are way better than here. However on both visits one of the major issues I've noticed is soundproofing in the rooms- it's appalling! I'm not a particularly light sleeper but from around 4am I was woken up repeatedly by the sound of a door opening underneath my room with a loud creak and then closing with a bang, this seemed to happen every 5 mins or so. I'm presuming the first floor rooms (1009-1012) are above some kind of staff area and / or thoroughfare as this noise went on for the rest of the night. Around 6am I started to hear could hear neighbouring rooms' toilets being flushed, I finally gave up trying to sleep at 7am having had only 3 hours unbroken sleep- not great for a business traveller. Some work definitely needs doing about the soundproofing.
Things I can't fault this hotel about are the staff, the breakfast, the public areas and the location, all of which are superb. This place is fine for a night but if you want a decent nights sleep then I'd definitely request an upper floor.
- Official Description (provided by the hotel):
- Holiday Inn London - Kensington is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more less
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- Also Known As:
- Kensington Close London
- Hotel Kensington Close
- Kensington Close Hotel London