This hotel was my pre-tour accommodation, and despite its central location to all amenities and the tube station, I was glad that it was only for 1 night.
I arrived at the hotel early (early morning flight into London from Hong Kong), and was somewhat jetlagged, so I wasn't expecting a room straight away, but I was after decent service.
The check-in staff were average, not overly welcoming or friendly, and the concierge/porter staff were even worse - they were more interested in comparing tips and general chatting.
The room I ended up staying in was pretty much an oversized wardrobe.
Despite all of these negative comments, I did encounter some positives. The breakfast buffet was awesome, just what I needed for the start of a busy day. Plus, the staff I encountered in the restaurant were friendly and helpful.
Overall, I would not stay here again.
- Official Description (provided by the hotel):
- Holiday Inn London - Kensington is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more less
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- Also Known As:
- Kensington Close London
- Hotel Kensington Close
- Kensington Close Hotel London