Having arrived from another London hotel where we received great assistance, this hotel paled by comparison. The location is great being just up the road from Kensington High Street and the railway station but the room was definitely not 4 star. We were told that they had put us in one of their refurbished rooms. If that's the case, I wouldn't want to be in one of the others.
We had no assistance with luggage on arrival, although on departure the concierge was helpful in obtaining a cab for us and we could get an earlier breakfast as we were leaving early.
Apart from this, our experience at this hotel was average to say the least.
- Official Description (provided by the hotel):
- Holiday Inn London - Kensington is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more less
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- Also Known As:
- Kensington Close London
- Hotel Kensington Close
- Kensington Close Hotel London