We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A great team makes stay positive”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Radisson Blu Edwardian Sussex Hotel
Ranked #389 of 1,089 Hotels in London
Taunton, United Kingdom
1 review
“A great team makes stay positive”
4 of 5 bubbles Reviewed 29 July 2014

I have stayed at this hotel many times over the past 10 years. There have been occasions where the service or the hotel experience have not been great during this time, but my most recent few stays are evidence that a lot of work has been done to improve the attitude and capability of the staff team. My most recent stay (July 21 thru 23) was an incredibly pleasant experience from the moment I stepped through the door to the moment I left. The hotel team went out of their way to recognise me as a regular customer, checked throughout that I had everything I needed and of late have completely changed my perception about whether I would stay here out of choice rather than just because my first preference Radisson is not available. The hotel is well placed for Oxford Street shopping, the nearest tube station is about a 3 minute walk, and if you are prepared to walk 10 minutes off the main Oxford Street throng, there are some exceptional restaurants within easy reach. I have marked the hotel as very good rather than excellent because as a Business guest it is not always guaranteed that the room will have a desk to work at, a source of frustration at times.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels

Helpful?
Thank Graeme P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gamal_Sadaka, Guest Relations Manager at Radisson Blu Edwardian Sussex Hotel, responded to this review, 3 August 2014
Dear Graeme,

Thanking you for being a patron of the Radisson Blu Edwardian Sussex hotel.

To learn that our team’s attitude and helpful nature shined since your previous visits is heartening and incredibly motivating for us as a team and it is through your valuable feedback that we will continue to improve.

We are really delighted to know that your most recent stay with us was an extremely pleasant experience and it was refreshing to know that our location is always to your convenience.

We remain at your disposal in making all your future stays a positive experience and look forward to welcoming you back on your next visit.

Kind regards,

Gamal Sadaka
Guest Relations Manager
Email: sadakag@radisson.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,758 reviews from our community

Traveller rating
    670
    584
    258
    138
    108
See reviews for
224
364
237
683
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (271)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lincolnshire, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 28 July 2014

Front of house staff were excellent, Celia was on duty when we arrived and at certain points during our stay, a credit to your hotel, couldn't do enough. The room was lovely, air conditioning a bonus. Breakfast was very nice with plenty of choice, again the staff on duty were very pleasant. Location of the hotel brilliant, with oxford street just around the corner. We would definitely stay there again. Thankyou.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gamal_Sadaka, Guest Relations Manager at Radisson Blu Edwardian Sussex Hotel, responded to this review, 3 August 2014
Dear Mark,

Thank you for sharing your lovely comments here on the Tripadvisor spectrum.

I was delighted to learn that you had excellent stay throughout, and that you made the most of our breakfast offering and unbeatable location. Celia is a great ambassador of the world class service we endeavour to provide to all our guests and your positive feedback will serve as a boost to our motivation and energy.

I truly believe that it is through our people that we can make a difference to the service we provide to our guests that make them choose to stay with us again and again.

Thank you again and I am looking forward to your return. My email address is sadakag@radisson.com, if I can be of any assistance on your future stay, please do not hesitate to contact me directly.

Kind regards,

Gamal Sadaka
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 July 2014

I stayed at this hotel for seven nights July 16-23, 2014. I loved it! The rooms are large and artfully decorated, the air-conditioning was superb in a very warm and thundery London. The room was spotless and kept that way by housekeeping. Reception was warm and always helpful to me. I have stayed here three times and it has always been great. I recommend it highly.

Room Tip: I have stayed in beautiful front rooms only. Lovely.
See more room tips
  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
1 Thank 20HelenMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gamal_Sadaka, Guest Relations Manager at Radisson Blu Edwardian Sussex Hotel, responded to this review, 3 August 2014
Dear Helen-Marie,

Thank you so much for returning back to the Radisson Blu Edwardian Sussex hotel once again, and for taking your time to share this lovely experience with us all.

I am over the moon to learn that you “loved” our hotel and that you have enjoyed the décor, cleanliness and location, as well as our friendly service throughout. We place a lot of emphasis in making sure our guests feel at home whilst with us and your feedback certainly reassures that.

Thanking you for recommending us on Tripadvisor, and I do hope that we will have the pleasure of hosting an evening meal in the Scoff and Banter on your next visit.

With best regards,

Gamal Sadaka
Guest Relations Manager
Email: sadakag@radisson.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

Sure, the rooms are cosy and the storage space is cramped, but the staff at this little hotel went out of their way to make me comfortable and welcome. It is perfectly situated for running around Hyde part – go at 7am to share the experience uniformed men on horses – and even more perfectly situated for Oxford St shopping. It’s a quick walk to the Marble Arch tube station and a few minutes longer to Bond St, although one tube line or another won’t be stopping there for the next few months. Quiet and restful, with the thickest curtains I've seen in my life!

  • Stayed May 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank moeline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gamal_Sadaka, Guest Relations Manager at Radisson Blu Edwardian Sussex Hotel, responded to this review, 3 August 2014
Dear Moeline,

Thank you very much for such charming review of the Radisson Blu Edwardian Sussex. It feels great to learn that our friendly staff went out of their way and made you feel being at home away from home.

You are absolutely right about our location, being so close to Oxford Street and Hyde Park, giving all of our guests many advantages when it comes to shopping, visiting sightseeing destinations, West End theaters, having all London’s key nightlife attractions within walking distance.

Myself and the entire team are eager to have you with us again and host another comfortable stay.

Warmest regards,

Gamal Sadaka
Guest Relations Manager
Email: sadakag@radisson.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 July 2014

Great location, great staff, small rooms, high price. Nice fusion interior. Perfect restaurant. Walking distance from major attractions. If you are going to do some shopping - this hotel has the best location you could dream of.
Define what you need. I will choose this hotel again.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Nadia899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shyam_Antyah, Front Office Manager at Radisson Blu Edwardian Sussex Hotel, responded to this review, 29 July 2014
Dear Nadia,

Thank you kindly for taking the time to share your experience with us and with the world.

I am so pleased that you enjoyed your stay and made the most of our prime location. It feels very rewarding to read that you will choose our hotel again as we put all our efforts in building strong long term relationships with all our guests Please do not hesitate to reach out to me on antyahm@radisson.com for any special requests that you may have.

Kindest regards,

Shyam Antyah
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
97 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

I stay at this hotel for work a few times a year and choose it due to is location at Marble Arch just off Oxford st. You would expect it to be noisy, but it is surprisingly quiet and peaceful in the room. The tube is right nearby and the best shopping in London around the corner. The rooms themselves can be very small and I am on my own so if travelling as a couple ask for a more spacious room with a King Bed. The one lift can be slow too so have patience. Some rooms use stairs to access them therefore are difficult if you have lugguage so again talk to the staff about easy access to your room if needed. Beds and pillows are comfortable and room service is effiencient and good quality. The hotel offers free wifi but it drops out a lot. Remember this is all about the location!

Room Tip: If you are a couple ask for a King Size bed room as the double can be quite small
See more room tips
  • Stayed February 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoJoNicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shyam_Antyah, Front Office Manager at Radisson Blu Edwardian Sussex Hotel, responded to this review, 29 July 2014
Dear Guest,

Thank you for being a regular patron at our hotel. Indeed our location is unbeatable, whether one is in London on business or leisure. All the local amenities are right on our doorsteps and, as you rightly pointed out, the hotel is a calm retreat despite being in the midst of the shopping hordes of Oxford Street.

Thank you for writing about us and we look forward to having you with us in the nearest future.

Best regards,

Shyam Antyah
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buckinghamshire
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 20 July 2014

Lovely little hotel right beside Marble arch - tiny rooms - lots of velvet and satin - tiny showers and baths - very new - everything very funky and luxurious. Breakfast was orderly - as much as you can eat of everything. The two grand poodles in the hallway are works of art - the desk staff helpful and attentive. Couldn't fault the hotel and seems reasonable for the price.

Room Tip: Very quiet rooms - all of them - great nights sleep
See more room tips
  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank collyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shyam_Antyah, Front Office Manager at Radisson Blu Edwardian Sussex Hotel, responded to this review, 28 July 2014
Dear Guest,

I am so pleased to learn that you had a great experience with us and enjoyed the décor of this 'well kept secret'. Nothing is more important to us than a great night's sleep for our guests whilst in the warmth of our care. I hope that you will wine and dine with us in Scoff and Banter the next time you are with us. We serve Great British classic dishes with a twist, food feeds the soul and fuels the moment.

We cannot wait to have you with us again soon!

Best wishes,

Shyam Antyah
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Marylebone
DoubleTree by Hilton Hotel London - Marble Arch
Marylebone
Radisson Blu Edwardian Berkshire
Marylebone
The Leonard Hotel
The Leonard Hotel
#324 of 1,089 in London
4.0 of 5 bubbles 638 reviews
Show Prices
Show Prices
Show Prices
Marylebone
Amba Hotel Marble Arch
Amba Hotel Marble Arch
#70 of 1,089 in London
4.5 of 5 bubbles 1,416 reviews
Marylebone
The Cumberland
The Cumberland
#383 of 1,089 in London
4.0 of 5 bubbles 5,876 reviews
Marylebone
The Zetter Townhouse, Marylebone
Show Prices
Show Prices
Show Prices

Been to Radisson Blu Edwardian Sussex Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Blu Edwardian Sussex Hotel

Property: Radisson Blu Edwardian Sussex Hotel
Address: 19-25 Granville Place, London W1H 6PA, England (Formerly Radission Edwardian Savoy Court)
Phone Number:
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#284 Family Hotel in London
#284 Business Hotel in London
#314 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Radisson Blu Edwardian Sussex Hotel 3*
Number of rooms: 101
Official Description (provided by the hotel):
In a quiet corner close to Marble Arch, this boutique hotel is 30 seconds from Oxford Street and only a stone throw away from the expanses of Hyde Park. A calming, peaceful retreat from the hordes, the hotel’s sleek, contemporary design brings modern chic to an Edwardian listed building. Free Wi-Fi in all public areas and bedrooms, allow all guests to work and relax at the same time. If you wish to escape the rush of Oxford Street our Nova Bar & Grill offers a fine cocktails with relaxing and modern surrounding with cool designer comfy leather chairs with urban soundtracks to unwind to. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Lastminute, Odigeo, Priceline, Expedia, Superbreak UK, Traveltool, S.L.U., Cancelon and HotelQuickly so you can book your Radisson Blu Edwardian Sussex Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson London
London Radisson

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing