After spending months checking reviews online, my wife and I picked the Lancaster London and we were nbot disappointed. It's literally a stone's throw from the underground and just a few blocks from Paddington Railway Station. You can get from Heathrow to here in just a very short time. (Hint: Save money by taking the Heathrow Local instead of the Heathrow Express. It's the same type of train and makes just a few stops and it is much cheaper. Only takes about 15-20 minutes longer than the Express).
The rooms at the Lancaster are great as is the service. The restaurant left me cold, however. In three visits we had the same slow, irritating service. Food is good and not overpricd by London standards. Instead of the high priced breakfast, walk a short way to several places that are much cheaper. We ate at Luigi's Sandwich Shop most mornings and had a terrific Full English Breakfast for less than half the price of the Lancaster.
The concierge was great. When my wife and daughter took the tour to Stonehenge that we booked through the concierge desk, they were treated badly and had a terrible time. When we complained, the hotel refunded half of cost of the tour. They explained that this was their half of the tour cost, but they couldn't get the tour provider to refund their half.
We stayed for 20 days and had the time of our lives. I'd go back in a heartbeat.
- Official Description (provided by the hotel):
- Whether looking down from one of the 416 well-appointed guest rooms and suites, or admiring the outlook from either award-winning restaurant, the 4-star deluxe Lancaster London hotel boasts some of the most panoramic views in the city, overlooking the lush green expanse of Hyde Park and many of the capital's famous landmarks. Walking-distance from Oxford Street, adjacent to Lancaster Gate Central Line tube station (providing a fast direct link to the CBD) and just a stone's throw from the Heathrow Express at Paddington, the hotel's location is perfect for all business and leisure visits to London. Renowned for its world-class function space, the Lancaster London's flexible meetings and events facilities can accommodate up to 3,000 guests. The vast Nine Kings and Westbourne Suites have their own dedicated entrances, sound-proofed dividing walls, state-of-the-art AV equipment and retractable Italian chandeliers. The Forest Suite is a collection of 13 contemporary spaces that can cater for smaller meetings and events of up to 200 delegates. Stylishly yet comfortably furnished using natural woods and fabrics, they are individually-designed to be inviting, calm and businesslike. Dining options at the hotel range from 24-hour room service, to traditional Afternoon Tea, to gourmet experiences in one of the highly-regarded restaurants. Inspired by the original Nipa Restaurant in The Landmark Bangkok Hotel, the 55-seat Nipa Thai Restaurant features a teak panelled interior and stunning traditional furnishings and ornaments, crafted in Thailand. Whether you judge it on its mouthwatering cuisine, subtle oriental décor or welcoming ambience, it is one of the most authentic Thai eating experiences in Europe. In contrast, Island Grill is a stylish modern venue featuring a delicious menu of wide-ranging European dishes alongside a varied selection of cocktails and wines to suit every taste and appetite. ... more less
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- Also Known As:
- Lancaster London Hotel London
- Royal Lancaster London