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Royal Lancaster London
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Reviews (3,756)
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Reviewed 1 December 2011

Our third stay at Lancaster London, it just gets better and better. Sweeping views from our room on the 17th Floor over the City and park, magical after dark. Location wins every time and bed and breakfast included was good value for central London, and what a breakfast! Our special thanks to the delightful staff, so friendly and helpful, who made this hotel the most welcoming place in the heart of the Christmas throng.

Room Tip: Rooms on the upper floors are very quiet and have great views
  • Stayed: November 2011, travelled with family
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1  Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2011

I can not say enough good about the Lancaster London! the staff are the most helpful and professional i have experinced in a long time.Nothing was to much trouble. i would with out question recommend the Lancaster to anyone staying in London you will be assured a quality service!
The room was perfect with all the ammenties you would expect from a quality hotel, i attended a function in one of the suites,as with everything else this was exceptional.Well done Lancaster!!!

  • Stayed: November 2011, travelled with family
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1  Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2011

First time in london, stayed at Lancaster and was not disappointed! Being from N America was not accustomed to the expensive london hotel rate, Lancaster was within budget!

Location was great, about 5 mins walk from Paddington Station, and abt 2 mins from Lancaster Gate tube station.

While a little small, the room was fine, bed comfortable ms very clean. Thai restaurant in the hotel was fantastic!!! Wireless Internet was pricey, but we availed of the free 15 daily in the business center and that was sufficient. Would def recommend Lancaster London!!!

  • Stayed: November 2011
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1  Thank AmesK8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2011

Attended a one day conference, good location, and sevice, excellent food, being disabled the staff were very helpful, paticulary the doorman, Sebastian, who mastered the operation of my car wheelchair lift.
Would stay there IF they had wheelchair accessible rooms!

  • Stayed: November 2011, travelled on business
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Thank TONINAPUB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

Stayed her for two nights - my son (18) and I. Arrived early (11.30 am) and the room was ready for us. Unfortunately it was a smoking room which was very clear to us when we opened the door to our room. We asked to be moved to a non-smoking room and very helpful and kind people arranged this for us.

Great room size - twin room on 14th floor - great views over Kensington Garden.

Very nice breakfast - both the buffet and Island - A la Carte.

We will definitely be back :)

  • Stayed: November 2011, travelled with family
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2  Thank GHNBillund-Danmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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