Just stayed for a weekend with my wife and daughter at the lancaster London after visiting for an awards ceremony in April and being struck by how nice and helpful all staff were then. We booked a deal including breakfast in a deluxe room but found it to be too small, we rang down to reception and they offered another room for an additional £23 per night, or a suite for £73 more per night. Reception came up and showed us both rooms and for £23 extra per night, we just went with the room that was bigger on the 17th floor, wow what a view and a lovely room with a seating area. What strikes you about this hotel is how friendly the staff all are, read the other reviews, simple things like remembering your names, telling you to have a lovely evening, asking if you enjoyed your breakfast etc etc. We had the a la carte breakfast included in the island restaurant, it was a fabulous breakfast and the service lovely. Beautiful setting next to Hyde Park, fresh juice, complimentary smoothies, the full English is a must. Don't know where the staff come from but no bad attitudes again (you get the picture). As we had a good experience for breakfast we decided it would be less stressful to book dinner at the hotel before going to a show and we were served by Francisco who w great, he kept bringing things to keep our daughter amused and two ketchup a as "one is never enough". The food was good, we all had steak and they were very nice if slightly warm but tasty anyway. The mushroom soup was fab, unfortunately ran out of time for dessert. Francisco was there for breakfast and remembered my daughter and asked how she was (nice touch!), put us on a nice table next to the window and view of Park.
The room was good, traditional in style but had everything we needed, if the staff were not as nice as they are and the views/location were not so good you probably wouldn't think the hotel was anything extraordinary. But the housekeeping was good, after first night they realised there were three in room and left three of everything for us and room was immaculately clean.
3 of us for weekend in London including full breakfast less than £400 in great hotel in fab location, I am certain there is not better value.
Ps. Tube is beneath hotel (literally) and it is a lovely quiet station so makes getting around easy. Will definitely stay again, mainly down to staff!
- Official Description (provided by the hotel):
- Whether looking down from one of the 416 well-appointed guest rooms and suites, or admiring the outlook from either award-winning restaurant, the 4-star deluxe Lancaster London hotel boasts some of the most panoramic views in the city, overlooking the lush green expanse of Hyde Park and many of the capital's famous landmarks. Walking-distance from Oxford Street, adjacent to Lancaster Gate Central Line tube station (providing a fast direct link to the CBD) and just a stone's throw from the Heathrow Express at Paddington, the hotel's location is perfect for all business and leisure visits to London. Renowned for its world-class function space, the Lancaster London's flexible meetings and events facilities can accommodate up to 3,000 guests. The vast Nine Kings and Westbourne Suites have their own dedicated entrances, sound-proofed dividing walls, state-of-the-art AV equipment and retractable Italian chandeliers. The Forest Suite is a collection of 13 contemporary spaces that can cater for smaller meetings and events of up to 200 delegates. Stylishly yet comfortably furnished using natural woods and fabrics, they are individually-designed to be inviting, calm and businesslike. Dining options at the hotel range from 24-hour room service, to traditional Afternoon Tea, to gourmet experiences in one of the highly-regarded restaurants. Inspired by the original Nipa Restaurant in The Landmark Bangkok Hotel, the 55-seat Nipa Thai Restaurant features a teak panelled interior and stunning traditional furnishings and ornaments, crafted in Thailand. Whether you judge it on its mouthwatering cuisine, subtle oriental décor or welcoming ambience, it is one of the most authentic Thai eating experiences in Europe. In contrast, Island Grill is a stylish modern venue featuring a delicious menu of wide-ranging European dishes alongside a varied selection of cocktails and wines to suit every taste and appetite. ... more less
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- Also Known As:
- Lancaster London Hotel London
- Royal Lancaster London