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Baiba R
Poole, United Kingdom

The best Welcoming hotel I have ever been. I felt so looked after and loved.

5.0 of 5 bubblesReviewed 14 Nov 2023
This is my second time staying, the last time it was a year ago or more.
I noticed massive upgrade and so pleased to see that. Room service to the point, Dyson hairdryer, loved the skin care they have now.
Date of stay: October 2023
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather Hamilton, General Manager at Sloane Square Hotel, responded to this review
Responded 17 Nov 2023
Dear Baibarozentale,

Thank you for taking the time to share your feedback after your recent stay with us at Sloane Square Hotel.

We are so pleased to hear you noticed some of our new additions and improvements! Our new Dyson hairdryers are available in all our Superior and Club rooms and have been very well received by our guests.

We look forward welcoming you back again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,126)
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Reviewed 9 November 2023

Sloane Square has always been my favorite spot in London, ever since my very first trip to the city in 1981. At that time, I stayed at the home of a family friend off of the King's Road, and Sloane Square was my Tube stop, so the first sight I had of London was that area, and it was love at first sight. Ever since, I have stayed somewhere within walking distance from Sloane Square every time I've come to London, and when I discovered the Sloane Square Hotel about 7 years ago (not sure why it took me so long!), it became my absolute favorite place to stay, and every time I've been able to get a decent rate for my budget, I have pounced on the opportunity, and I have never been disappointed. This time around was no exception. The location could not have been more perfect, every inch was spotless, the staff were kind, friendly, and super helpful. All the previous times I've stayed, I've only been able to afford a single room, and this time was no exception. After a grueling travel of 2 days, I straggled into the hotel close to 9 pm on a wintry night, and was greeted by 3 smiling faces at reception, who seemed very happy when they informed me that I was getting an upgrade to a double room. I was so happy I almost cried (to quote "And Then She Kissed Me"), and when I threw open the door to my room and saw the double bed, the spacious bathroom and the glorious view onto the square, I realized that there is, in fact, a god! The bed was just the perfect firmness, the sheets were silky soft and crisp, the towels in the bathroom plush and cozy, the lotions and potions in the bathroom were wonderful, and there was ample closet space. I often am plagued by insomnia, but that night, I slept like a baby, and my joy was only dimmed by the fact that this time I only got to stay a single night, since my flight back to LA was the next day, alas. This is not the only time I have been given special privileges by this marvelous hotel, at which the Beatles once stayed as well. Years ago, I was enchanted by the teddy bear in my room, and when I got back to LA, I wrote to the manager and asked whether it was possible to order one, only to have him tell me he'd be happy to gift it to me. Sure enough, I soon received my sweet Sloane Square Hotel teddy in the mail, and I treasure it to this day. This is the kind of service you get from this hotel, and it is so much appreciated! This time around, I was elated when I received an email several weeks before arrival in London announcing their fall promotion with an amazing price for a single room, which also included a bottle of wine and a chocolate bar. I immediately booked my room for the one night I needed, and to then be gifted further with the upgrade to the double room sealed my true love for this hotel. I wish I knew the names of the lovely ladies who gifted me so generously, but whoever they are, I hope they know that they absolutely made not just my day, but my month. The area around the hotel is just fantastic, whether it's the King's Road, or Sloane Street with all its glamorous designer boutiques. A short walk away are the swanky digs of Eaton Square where Vivien Leigh (Scarlett O'Hara herself) once lived, as a blue plaque will tell you (PL Travers, who wrote Mary Poppins, lived on Smith Street, off of the King's Rd., and there are countless other blue plaques to remind you of the luminaries who once resided in that area-even Mozart himself lived nearby in Belgravia!). The Peggy Porschen cafe, which is often voted prettiest cafe in London, and rightfully so, is a short walk away at the corner of Elizabeth and Ebury Streets, as is the delicious grocery store Bayley and Sage. Elizabeth Street is so charming and lovely in general, and even boasts a branch of the famous French bread baker Poilane. Another fabulous grocer is Partridge's, a short walk down the King's Rd. My favorite London restaurant, Colbert, is just across the street from the hotel, and Harrod's too is not too far of a walk. I discovered on this trip that there is a Tiffany's cafe at Harrod's, and, had I known earlier, I could have had Breakfast at Tiffany's (which would have been extremely appropriate as I am just about to start working at one of their LA branches!). I could go on and on but I had better stop there. Thank you Sloane Square Hotel, I cannot wait to see you again.

Room tip: Eat at Colbert or Botanist on Sloane Square. Walk down Sloane Street and the King's Rd. or into Belgravia for a slice of London from Oliver!
Date of stay: November 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank sandra s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather Hamilton, General Manager at Sloane Square Hotel, responded to this reviewResponded 17 November 2023

Dear Sandras,

Wow this was so lovely to read!

Your review has really captured the essence of the area and the hotel. Thank you for choosing us year after year. We know there is so much choice in London so we very much appreciate your continued loyalty.

We love that our Sloane Square bear travelled to the other side of the world and found such a great home.

We look forward to seeing you again on your next trip!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 7 November 2023

I'm already looking at going back with my family which consists of a 5 year old.

Why is it so good? Let's break it down.

Great location with many things to do and see on it's door step

Great welcome and friendly, professional and helpful staff. These attributes make the difference.

Comfortable and fun lounge over looking Sloan square. My little one loved the rocking chair.

Comfortable bed and pillows and customisable heating and cooling.

Nice bathroom with good pressure on water and complementary shower gels and conditioner.

Our room was nicely decorated and came with a neck and shoulder massager.

Nespresso coffee machine. I'd personally still like a kettle to do cups of tea etc. Having larger cups would also be a game changer.

Great room and view for breakfast service. Clean and freshly topped up with the attentive staff

Getting to Cote restaurant was easy and we didn't have to leave the hotel. This was welcome as it was chucking it down when we were there.

So much more I could write but please I've stayed there and will certainly be back!

Date of stay: October 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Chris H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather Hamilton, General Manager at Sloane Square Hotel, responded to this reviewResponded 17 November 2023

Dear F303JWchrish,

This review really made us smile! We are so grateful for you kind comments. As an independent hotel your review means a lot to us.

Thank you for choosing us and I hope we will be able to welcome you and your family back very soon!

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 5 November 2023

arrived late in the evening and was met by Taruna who assisted me with my booking request, A Comfortable room upgrade . The staff are all
Ready to assist and helpful - Thanks to Joshua ,Taruna, Luisa and Reka.

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Don K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather Hamilton, General Manager at Sloane Square Hotel, responded to this reviewResponded 17 November 2023

Dear C3695SPdonk,

Thank you for taking the time to leave your feedback after your recent visit.

It's great to hear that the team looked after you so well. They will be so pleased to see your comments!

We hope to see you again very soon.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 2 November 2023

Great location, and the most hospitable staff I have ever met. They personally greet you and remember the tiny details.
Nay Chi and Joshua were very accommodating and attended well to our needs.
We enjoyed our stay here and will definitely come back every time we come to visit London.

Date of stay: September 2023
Trip type: Travelled with family
Thank LoveTravel520756
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather Hamilton, General Manager at Sloane Square Hotel, responded to this reviewResponded 17 November 2023

Dear LoveTravel,

Thank you for this wonderful review. It really means a lot to us.

I'm so pleased the team made such a positive impact on your stay. I will be sure to share your comments with Nay Chi and Joshua. We are lucky to have them as part of our fantastic front office team.

We look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 1 November 2023 via mobile

We rented a room for a birthday party at the hotel. The hotel is ideally located in central London. The room was stunning with a gorgeous view to the square. The staff was very attentive and did everything to make the day very special. All in all everything went superbly.

Date of stay: October 2023
Trip type: Travelled with family
Thank MaryMPE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather Hamilton, General Manager at Sloane Square Hotel, responded to this reviewResponded 17 November 2023

Dear MaryMPE,

Thank you for taking the time to leave this lovely review, following your recent event with us.

We are privileged that you chose us to host your special occasion and so happy to hear it was memorable. We hope to help you again with your next one!

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
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