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“Pleasant stay”

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Thistle Kensington Gardens
Ranked #288 of 1,063 Hotels in London
Certificate of Excellence
Derby, United Kingdom
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Pleasant stay”
Reviewed 20 June 2014

Great breakfast very good reception staff and pleasant restaurant attention ideal for a qiuet stay in London.
Best to have a higher floor .Showers are brilliant Maria and her colleagues in the reception really atentive

Room Tip: Eighth floor best.
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  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank fredrick s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (516)
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English first
Plymouth, Devon, UK
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 16 June 2014

Stayed for two nights for a weekend break with Omega Holidays . This hotel is in a perfect position for a visit to London. It sits right opposite Kensington Gardens is just a short walk away from Paddington Station and a stroll away from Nottinghill gate and Portobello Road markets .. Easy access by bus as they stop very close to the hotel and my sister and I were able to use our bus passes to get around .From the lovely young lady on reception called Maria so helpful and friendly, to the attentive staff in the hotel Dining room the service was impeccable and the hotel is a credit to its management team.The breakfast was yummy and plentiful and served hot ! Spotlessly clean with lovely comfy beds we had a room that faced onto the park and although Bayswater road is very busy we could hardly hear any road noise which meant we both slept very well.Would I stay here again definitely its a perfect hotel for anyone wanting to stay in London in a great area with easy access to all that this wonderful city has to offer .

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Scorpiomoonli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morwell, Australia
Level Contributor
189 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 15 June 2014 via mobile

Upon checking in to reception we received a warm and enthusiastic welcome. The hotel reception, lifts, bar, dining room, toilets and hallways are all very well presented. Our room was well equipped and spacious, even though we had a roll away, and a bonus are great views over
Kensington Gardens. Double glazing and secondary glazing keeps the road noise at negligible levels. The air conditioning is super effective. Breakfast staff were also all very friendly and willing to assist, with a good buffet to choose from. The hotel is above a mini Waitrose which is handy for snacks, across the road from the park, adjacent to bus stops and five minutes walk from the tube. Out of the hustle and bustle of central London this is a great spot providing ready access to a variety of shopping and eating options.

Stayed June 2014, travelled with family
Helpful?
2 Thank Graeme S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review, 18 June 2014
Dear Graeme S,

Thank you for your very detailed review of your experiences at Thistle Kensington Gardens and for highlighting the wonderful welcome and service you received during your stay. Your comments were very much appreciated. Thanks again. Kind regards - Andrew
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
103 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 15 June 2014

This hotel is in an excellent location for exploring London. The hop on/off buses stop out the front as do local buses; there are two tube stations within an easy walk, both on different lines which is doubly convenient and grocery stores, a laundromat and heaps of reasonably cheap restaurants along nearby Bayswater Road. It's also opposite Kensington Gardens for those who like a good walk or jog to blow away the cobwebs.Princess Diana's Memorial Garden is about 5 mins walk from the front door. We stayed five nights in late May. The staff were all friendly and helpful, whether in the restaurant or at the desk - nothing was too much trouble. Breakfast was the most extensive we've ever seen catering to every tastebud. All the food was freshly prepared and constantly being replenished so nothing was left to stand and lose flavour. We also ate in the restaurant/bar one evening and it was also fresh and not overly priced. The room was a bit on the small size once you included two suitcases and carry on baggage but it was clean and comfortable with nice toiletries. Would definitely stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juzcruzin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review, 18 June 2014
Dear juzcruzin,

Your 5/5 review was fantastic to read, thank you. Our location really is excellent, with a wonderful array of shops and restaurants located minutes away on Queensway, and being situated right opposite Kensington Gardens and Hyde Park really is lovely spot from which to explore London. Thank you for taking the time to detail your experiences and share them. I certainly hope we get the chance to see you again when you are next in London. Kind regards - Andrew
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London, United Kingdom
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 June 2014 via mobile

Spent a night in this hotel recently! Rooms were to a good size, had everything you needed! Breakfast was very nice with a good selection! The hotel is clean and tidy and well located near the kensington gardens and Hyde park! A special mention to the Spanish girl who was on reception, Maria, she was charming and polite and helped with all my questions! I will definitely be staying here again soon!

Stayed June 2014, travelled on business
Helpful?
Thank Foodlover115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review, 18 June 2014
Dear Foodlover115,

Thank you for your review and for highlighting Maria for the help and information she provided during your stay with us. I am glad you found our location convenient and that breakfast hit the spot, it's great to see you'll choose us again when you need to stay in London. Thanks again for your review. Kind regards - Andrew
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Portsmouth, United Kingdom
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 14 June 2014

I stayed here with some friends during a weekend in London. This is not the swankiest hotel in London but it has great position for the main attractions, its very clean, well designed and comfortable. The rooms whilst small are well equipped. Overall great value for money in central London.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review, 18 June 2014
Dear Michael R,

Thank you for your review of Thistle Kensington Gardens, I am glad you enjoyed your stay with us and hope to welcome you back soon. Kind regards - Andrew
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Franklin, Tennessee
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 June 2014

The staff was exceedingly courteous and helpful. We were well taken care of.
A special thank you to Kevin who was so kind to help me get on line and order tickets. Free Wi-Fi is a great bonus. Breakfast was abundant and delicious. Our dinner meal was also very good.
Location was very convenient.
Bring your own wash cloth though.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mary Ellen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review, 10 June 2014
Dear Mary Ellen R,

Thank you for your recent review of Thistle Kensington Gardens and rating us 5/5. Kevin is delighted to be recognised in such a way and was only too pleased to be able to enhance your experience with us in some way. I'm glad you enjoyed our breakfast and location, and I hope we get the chance to welcome you back soon. Oh, and we really can provide face cloths should you need them! Thanks again for your review. Kind regards - Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Thistle Kensington Gardens

Property: Thistle Kensington Gardens
Address: 104 Bayswater Road | Hyde park, London W2 3HL, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#172 Business Hotel in London
#189 Family Hotel in London
#210 Luxury Hotel in London
#210 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Thistle Kensington Gardens 4*
Number of rooms: 175
Official Description (provided by the hotel):
Newly refurbished modern hotel located on Bayswater Road with the tranquility of Hyde Park and Kensington Gardens opposite, and within walking distance to Paddington, Oxford Street, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. All Deluxe and Executive bedrooms are located at the front of the hotel and have amazing views over Kensington Gardens and are available at a supplement. ... more   less 
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Also Known As:
Thistle Kensington Gardens London

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