There are many very good things I can say about this place. Firstly, the location is actually better than I thought, walking distance for many attractions and close to the tube and various shops, pubs and restaurants. Secondly, the staff were really helpful, we asked for a quiet room and we had no noise during our stay from outside or other guests.
We had a twin studio which was a bit small but very well equipped and well cleaned. Unlike other guests we had no issues with the wifi or the TV (our dvd player wouldn't work but this was replaced for us). I also thought that the coffee machine in the lounge and luggage storage were nice additions to the service.
In terms of improvements, the mattress on one of the beds was a bit dodgy (broken springs), but I imagine they wouldn't have known unless someone had complained, the desk was too big for the room (small design point) and I thought that the towels were very poor quality and small, just not the same standard as the rest of the service.
All in all, a good stay, we would stay here again and use other Citadines properties on the back of this visit.
- Official Description (provided by the hotel):
- Apartment hotel with modern accommodations; multilingual staff; situated in the Financial District. Now offering complimentary WiFi throughout the building. ... more less
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- Also Known As:
- Citadines London Barbican Hotel London
- Citadines Hotel London