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“Amazing”

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Citadines South Kensington
Ranked #165 of 1,063 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing”
Reviewed 2 September 2013 via mobile

I recently stayed here and I have to say it was one of the best places I have stayed in a while. There were apples you could help yourself to and also mints. They have a tv in every apartment as well as a small kitchen, fridge, freezer, bathroom, shower, and much more. The tv is freeview. They have earth hour on the 1st Friday of each month which is when they turn down the electricity. They are so friendly and I would really recommend it

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank feel_like_a_sir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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728 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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  • Spanish first
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English first
Sogn og Fjordane, Norway
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 August 2013

Again my stay here was a fab experience. A guidedog friendly apartment hotel,always eager to serve.
There`s a good reason to why I choose Citadines in Kensington,and one is the welcoming and the great feeling of being remembered. Another is the apartment,easy to get around in when you are visually impaired. And generally a lovely staff so nice,helpful and a nice comment is never far away. Also ,always traveling with my guidedog never is a problem at the Citadines Prestige South Kensington. This Place has become a home from home! So a great thank you to all of the staff and I look forward to my next stay:-) A place I recommend!

Room Tip: All the room`s are great.
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  • Stayed August 2013, travelled solo
    • Value
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Helpful?
Thank Inger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
179 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 7 August 2013

We stayed for 9 nights July / August 2013. The location is excellent. Close to Gloucester Road tube, pleasant walk to Kensington High Street and close to Partridges who sell ready to heat fresh meals. Gloucester Road Tube is on the Piccadilly line and hence easy access to Heathrow.
This is the fourth hotel we have stayed in on this trip to England and the first to provide iron and ironing board. Thank you.
The accommodation provided all that was needed after sight seeing, shopping and walking many hours. Relaxing bath, comfortable couch and a lamp that allows you to read the newspaper.
The staff were friendly and helpful.
This is our first time using the Citadines and would consider using them in the future.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
3 Thank CWGSperth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SK_Residence_Mgr, General Manager at Citadines South Kensington, responded to this review, 23 November 2013
Dear CWGSperth,

Thank you for leaving your comments on Tripadvisor.

We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests, motivates us to further improve our commitment to delivering good service.

Once again, thank you for your valued patronage. From all of us at Citadines Prestige South Kensington, we look forward to welcoming you again at any one of our serviced residences.


Yours sincerely

Tim BOOTHE
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
122 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 14 July 2013

The staff were courteous, the room well equipped and it was good to have laundry facilities on site. However, the great advantage of this Citadines is the convenient location. It is close to museums, Kensington Gardens, good restaurants, coffee shops and the Underground.

  • Stayed July 2013, travelled with family
    • Value
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Helpful?
2 Thank Pat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 29 June 2013

The location of this place is great. It is a short walk to the Gloucester Tube Station and to Kensington Park. It is very easy to get to the major attractions from here by the Tube. There are several grocery stores nearby with the biggest one being right next to the Tube Sation--Waitrose. It is a very safe area of London. Having a small kitchenette was nice so we could do meals in if we wanted--especially breakfast. The staff was also very friendly and helpful. We didn't have AC but the staff brought us a fan. Also, there is a small laundry in the basement which is a little pricey--9 pounds for a small load to wash and dry and you buy the tokens from the front desk. I would definitely stay here again.

Room Tip: We stayed in Room 503 which is a one bedroom without a sofa. It was big enough for two people.
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  • Stayed June 2013, travelled as a couple
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Helpful?
3 Thank TexasTink54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne Australia
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 June 2013

The Citadines South Kensington is situated in Gloucester Rd a five minute walk to the tube station on the Picadilly line.It is a great location ten minutes walk to the Natural History Museum and the Victoria and Albert museum as well as numerous restaurants.
The staff were courteous and helpful and our Room was small but well appointed and very clean and comfortable with microwave,a small fridge and a hot plate crockery and cutlery.
Overall a pleasant and convenient place to stay in London.

  • Stayed June 2013, travelled with family
    • Value
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Helpful?
3 Thank OzTravellers2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 June 2013

We stayed for 12 nights in a one-bedroom apartment. It was tiny, a big chunk of the space was taken by the corridor for some reason. When the sofa bed was unfolded, it was impossible to walk in the living-room. Also, I never understood what the rationale was for the cleaning, when it was done, what was included, etc. We stayed there with two young kids which was painful as the 45 square meters were layed out in a way that meant the usable space was scarce. Location is good though.

  • Stayed May 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank sayaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Citadines South Kensington

Property: Citadines South Kensington
Address: 35 Gloucester Road, London SW7 4PQ, England
Phone Number:
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#19 Green Hotel in London
#151 Romantic Hotel in London
#271 Family Hotel in London
#346 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Citadines South Kensington 3*
Number of rooms: 92
Official Description (provided by the hotel):
Apartment hotel; some with full kitchens; multilingual staff; restaurant & bar; situated near Kensington Gardens. ... more   less 
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Also Known As:
Citadines Prestige South Kensington Hotel London
Citadines Hotel London

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