Hotel meets expectations. Reception staff not very customer focused though and need to understand the importance of the customer. Location however is great, good restaurant on ground floor. Ask for a high level room. We had a one bedroom apartment. This has 2 levels but bedroom upstairs is a mezzanene so all sounds , tv etc dowstairs goes stight upstairs.
All in all though meets expectations
- Official Description (provided by the hotel):
- Apartment hotel; some with full kitchens; multilingual staff; restaurant & bar; situated near Kensington Gardens. ... more less
- Reservation Options:
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- Also Known As:
- Citadines Prestige South Kensington Hotel London
- Citadines Hotel London