We stayed in a triple room on the bottom floor. This room was nice but very small and cramped. There was no air conditioning so the room got very hot and the window only opened into what seemed like a shed so no air was coming in this made the room very stuffy. On the first night staying here we were woken to the sound of something nawing on the inside of the walls ( clearly a rodent) this went on for hours so we eventually went down to reception to complain. They sent someone up to investigate and they confirmed that that's what it must be but didn't apoligise and only offered to move or room the next day at 2pm so we were stuck with a rat for the night. The next room was up six flights of stairs and the hotel didn't have any lift so we had to haul our heavy suitcases up the stairs and they never offered to help us even though we were clearly struggling.This room was much worse it was dirty and badly in need of refurbishment. The staff there couldn't of been less helpful when we asked about local shops and taxi's and the Continental breakfast contained a stale croissant and a slice of toast got looked at like we had ten heads when we asked for a glass of water. Would not recommend this hotel to anyone
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- Also Known As:
- Kings Hotel London