We came to this restaurant there was a group of 12 of us, we had pre-booked so they were expecting us. We walked in, it looked reasonably busy for Tuesday night. They sat us right by the kitchen - actually I may aswell of been in the kitchen, i was sat right next to the hatch where food gets served. We sat and waited 30 minutes for someone to take our drinks order, it was really unbelieveable and when I said we wanted to order food instead of doing it at the same time said he would get these first and then do food. Ok, so he then comes back 10 minutes later takes our food order of starters and mains, starters took 30 minutes to come out and mine took 40, he said its ok I have given you a couple more scallops... ok, not exactly happy to wait 10 more minutes then the rest of the party for a couple more scallops. Because I was sat by the kitchen next to the manager (i assume) calling the food and waiters, I kept having to ask him questions, like can we get another drink, how long will the mains be. it was becoming a joke as they were so slow and when you did ask for something they would forget and you would ask again and wait 10 minutes for a simple glass of pepsi!! They didnt have any waiters coming round asking how the food was or upselling extra drinks etc. It was a real shame as everyone said the food was good but the service was really a disaster! I personally was not keen on the food perhaps because we waited so long for it!
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