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“Great location, but the rooms are a letdown.”

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Berjaya Eden Park London Hotel
Ranked #879 of 1,076 Hotels in London
Reviewed 24 September 2013

We stayed over at this hotel in May 2013. Below are our experiences during the stay:

Location: location near to Bayswater tube station; easily accessible to everywhere by the tube. Many restaurants, many souvenir shops.

Room/amenities: claustrophobia, was kinda a rude awakening. We barely had the space to walk! Amenities was a little not so satisfying; the sink was small. Had to be careful not to spill anything on the floor. Then again, its in London. But found it disappointing for a supposedly 3-star hotel. They were still refurbishing some of the rooms at the time we were there, Bed was very soft.

Staff: service is friendly and were willing to assist..

Breakfast: We did not try the breakfast. Headed out for all our meals.

Others: Wifi available. Ask for the password at the recep.

At 11pm one night the fire alarm suddenly went off. Rude shock to both my wife and i. That seriously affected our sleep as we didnt know if the alarm would sound again in the middle of the night.

Conclusion: The rooms were a letdown... very unlikely to go back there again on my next trip.

  • Stayed: May 2013, travelled with family
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1  Thank Guobins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 September 2013

We stayed at Berjaya in September for a couple of nights en route to Turkey. The location is great just £5 from Paddington station by cab, and close to Bayswater station, walk to Kennsington gardens, the London tourist bus, and heaps of restaurants.
The hotel is a little cramped in the hallways, but the staff helped us with heavy bags to our room which was clean and well setup. Free wi-fi let us call home.
We found a great little cafe around the corner for a full English breakfast.
The hotel staff organised a car for us to go to Gatwick airport direct from the lobby- no hassles.

Room Tip: Ask for a quiet room as it is a busy area
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  • Stayed: September 2013, travelled as a couple
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Thank Agtro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2013

Stayed there Sept 3-5th 2013.
Great Location. In the middle of Bayswater so close to everything. Only 2 minutes walk from Bayswater tube station.
We booked a standard double at £79 a night for 2 nights which for London is fine. The room was small, well used and a touch scruffy but clean enough. Apparently some rooms have been re-furbished but obviously not ours! No air conditioning which normally wouldn't matter but with day time temperatures approaching 30 degrees this made for uncomfortable sleeps. They did supply a fan when asked which made the second night much better. We overlooked a main street and without double glazing, the room was very noisy till after midnight. More so on night 1 as we needed to open the windows for some air! The thermostat for the shower was dodgy but workable when advised by the maintenance man to use brute strength and press the red button! And the tiny TV didn't work but in fairness we didn't bother complaining..I'm sure they would have replaced it if asked. The 2 man lift could have been a big problem (we were on the 4th floor) if all 5 floors wanted it at once although that didn't happen to us. We didnt have food there so can't comment on that issue. The staff were friendly and helpful and despite my criticisms I'd say overall, it's worth the money for a brief stay in a great part of London.

Room Tip: ask for re-furbished
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  • Stayed: September 2013, travelled as a couple
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1  Thank trevor f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2013

stayed in the berjaya eden hotel for 4 nights , the reception area and bar are impressive, and the staff were very helpfull .. the elevator to take us to the 4th foor where the room was, was unbelivably small only just romm for two people . But it got us to the room anyway , the room was facing the back of the hotel so we had no street noise or lights to bother us. The room was compact for 2 people but had all we needed for a few hrs every day . it was clean, the towels were changed every day and we had free wi fi in the room . Kettle and telly worked too ,
the coridor from the lift to the room felt a bit old and could do with a lift, but it is an old building so we didnt expect it to be pristine . in all the hotel provided us with a comfortable bed , in a great location, with a residents bar and plenty to explore.. i would stay there again no problem,

  • Stayed: September 2013, travelled as a couple
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Thank trabyrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

This was our 4th year coming to London with my sisters and mother and this hotel was the best for friendly helpful staff from the reception ,porters, barstaff and housekeepers nothing was to much trouble and as our mother was in a wheelchair they really made our stay far more comfortable they ALL always had a smile and a cheerful word . The only down side was a very small bathroom and the rooms do need a lick of paint but they are clean and the balcony made up for that as well as the lovely staff. I cannot praise them enough we will be back next year x

  • Stayed: September 2013, travelled with family
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1  Thank janet c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

The hotel was very well situated in London, not far from pubs & restaurants & the staff were efficient & only just friendly but the rooms were so small I had to turn sideways to go around the bed & the shower recess was 2 foot square & above floor level ? This meant I had to lather up outside the shower,maybe im too big ? Then this hotel must have been an airraid shelter years ago because you have to go down & up stars & turn sideways again to travers a hallway.
Never again will I go to London& after that the war museum was closed. Thanks again to the Flight centre for booking this hotel. Lucky for me the pub around the corner had 1664 pints of beer.

Room Tip: If travelling to London research your hotel before booking
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  • Stayed: July 2013, travelled solo
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Thank Roderick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

The Berjaya Eden Park in London is a very centrally located hotel, within 3 minutes of 2 metro lines which is perfect. in the vicinity are sufficient restaurants at reasonable costs. The rooms at Berjaya Eden are, as expected in London, very small. There is not even a table to keep your suitcase, so you basically live out of your box every day. The beds are comfortable, the toilet/shower is adequate. Breakfast is adequate, but we paid for a full English breakfast and ended up with a continental breakfast. All in all, dont expect space in this hotel if you are particular about it. Be happy with what you get. Cramped rooms, cramped doorways, and a cramped elevators are all part of the deal. If you're fortunate you'll get a room with a balcony...the only open space you will like!

Room Tip: Make sure to ask for a room with an attached balcony
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  • Stayed: May 2013, travelled with family
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Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Berjaya Eden Park London Hotel

Address: 35-39 Inverness Terrace, London W2 3JS, England
Phone Number:
Region: United Kingdom > England > London > Notting Hill
Amenities:
Bar / Lounge Restaurant Room Service Suites
Hotel Style:
Ranked #879 of 1,076 Hotels in London
Price Range: £67 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berjaya Eden Park London Hotel 3*
Number of rooms: 136
Official Description (provided by the hotel):
Built circa 1860, the hotel is a welcoming and relaxing haven in the heart of London. Contemporary meets flair and grandiosity in this quiet enclave just minutes from the bustling centre of Kensington Gardens and Hyde Park. Introducing a new standard in living spaces, this Victorian hotel is your ideal choice for an exquisite stay. ... more   less 
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Also Known As:
Berjaya Eden Park London
Hotel Berjaya Eden Park

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