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“Recommended hotel for families”

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Holiday Inn Oxford Circus
Ranked #636 of 1,076 Hotels in London
Reviewed 20 July 2014

We stayed one night as we were attending a concert in Hyde Park and this was about 30mins walk away. The hotel lobby was undergoing renovation but this did not affect us in any way. The staff were helpful, pleasant and kindly allowed us to leave our bags with them before check in and after we checked out so we could see London without having to drag suitcases behind us! The room was a large double aspect and in very good, clean condition. Breakfast was buffet style with plenty of choice and well worth the money. We would definitely choose to stay here again.

Stayed: July 2014, travelled with family
2  Thank thefamilysimpson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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508 - 514 of 1,165 reviews

Reviewed 18 July 2014

Very good location but very expensive. All good with this hotel for central London standards only downside is the front desk people were not very helpful and took ages to be served.Breakfast is very good our room was spacious and the facilities in the room were very adequate.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
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1  Thank Stelios M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Oxford Circus, responded to this reviewResponded 3 August 2014

Dear Stelios M,

Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received from our staff. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

I have stayed at this property twice in the past two months, once as part of a large group. The hotel was undergoing some renovation, but the hotel staff managed this with a minimum of disruption. The restaurant is very good, with a carvery dinner that is outstanding.

The hotel is within easy walking distance of many great pubs and restaurants of all kinds. Great high end shopping on Bond Street is also nearby. It is a little longer hike to Piccadilly Circus and Buckingham Palace.

  • Stayed: June 2014, travelled on business
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1  Thank Weaver1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

Stayed here as seeing Black Sabbath playing in Hyde Park, so thought it would be easier (and better) than drunkenly crashing into my flat in the early hours with my mates and annoying the other half. First impressions were not amazing, as someone with impaired mobility, being faced with a few steps to get into the hotel along with a door man/member of staff who wasn't overly interested in helping me. My friend was waiting at the desk and amazingly it took us 15 minutes to check in, that was stupidly long considering that I had already paid for everything online.

After eventually checking in and avoiding to slip on the dangerously polished floor and finding our room in the maze of corridors, the room wasn't bad. The beds were comfortable and the location was quiet. When we got back after Hyde Park we went to the bar for a drink, ok it's near midnight but the staff needn't be sullen and miserable!

Would I go back? Chances are I won't need a central London hotel again, but if I do, there must be better.

  • Stayed: July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank UK_AndyL_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Oxford Circus, responded to this reviewResponded 28 July 2014

Dear UK_AndyL_S,

Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us.

Sincerely,

Krysllin G.
Case Manager
IHGCare

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Reviewed 7 July 2014

Very central
Good rooms.
Not as expensive as marriot.
Reasonable restaurant.
Pleasent lobby
Very near to oxford street and regent street
Several good restaurants in side streets nearby
Right in the middle of London west end

Room Tip: try to get a room on upper floors, on the side of the street, not the back
See more room tips
  • Stayed: August 2013, travelled as a couple
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1  Thank Doctor-Szpiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Oxford Circus, responded to this reviewResponded 24 July 2014

Dear Doctor-Szpiro,

Thank you for taking the time to review our hotel. We are delighted that you enjoyed each part of our property and that we were able to provide you world class service during your stay. We hope that you continue to stay with us during your future trips to the area and that we can continue our excellent service.

Once again, thank you for your comment.

Sincerely,

Charisse V.
Case Manager
IHGCare

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Reviewed 7 July 2014

Took a IHG bonus trip for a quick overnight in London. The hotel is under renovation so the reception floor is ripped up, bar is closed and drinks are served from a temporary location in the lobby, etc. You get the picture. Looked like they were moving along at a brisk pace – and aside from the mess in the reception, the hotel was quiet and functioning. The location for this hotel is excellent – behind Debenhams and 3 minute walk to Bond Street station (closed at the moment too – for renovation ..), but not many minutes from Oxford Circus. Nice reception staff – promised myself I would remember the trainee that checked me in (Tanya – perhaps) – smiling, helpful and apologetic for the mess. I was early, but was given a room on the third floor. About time for a refurbishment, but serviceable with in-room wifi, mini fridge, safe and a comfy bed. I would not pay top dollar for this hotel – but would definitely come back for an encore.

  • Stayed: July 2014, travelled solo
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Thank HansR66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Oxford Circus, responded to this reviewResponded 24 July 2014

Dear HansR66,

Thank you for sharing your feedback regarding your experience with us. I am truly delighted you found our location excellent. We sincerely apologize for the inconveniences that you may have encountered with the ongoing construction work during your stay. I hope this incident will not deter from giving us another opportunity to serve you in the future.

Once again, thank you for your feedback. We hope you will give us an opportunity to better serve you on your next visit.

Sincerely,

Charisse V.
Case Manager
IHGCare

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Reviewed 3 July 2014

If you want to stay near Oxford Street, then this is an ideal hotel. Located just behind Debenhams.
Unfortunately, the hotel is undergoing a refurb to the lobby area, but this did not cause any problems. I think it will look really great when its finished.
The check-in was managed with a smile and the receptionist was very friendly and helpful. We booked a double room with a Queen bed. The room was small but not cramped and the bathroom was very clean; don't worry about bringing shower gel or soap as "Dove" is provided. Nice!
We didn't eat in the hotel as there are plenty of cafes and restaurant in the area. If you do want breakfast, the cost is £12 per head; comparable with other places!
By the way, there is a small gym in the basement if you are keeping fit.

  • Stayed: June 2014, travelled as a couple
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1  Thank Barrie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Oxford Circus

Address: 57-59 Welbeck Street, London W1G 9BL, England
Phone Number:
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #636 of 1,076 Hotels in London
Price Range: £118 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Oxford Circus 3.5*
Number of rooms: 164
Official Description (provided by the hotel):
Welcome to the Holiday Inn London Oxford Circus hotel which is located in a quiet Edwardian terrace in Marylebone, just 2 minutes walk from London's famous Oxford Street. The Holiday Inn London-Oxford Circus is ideally suited for both business and pleasure travellers. Centrally situated, London's historic and famous attractions are all within walking or a short distance to the hotel. These are Theatreland, Harley Street, West End Shopping including Debenhams, Selfridges, Harrods and Bond Street; Hyde Park, Buckingham Palace, Trafalgar Square, Piccadilly Circus, Madame Tussauds Lords Cricket Ground, The British Museum, London Eye Nearest underground station is Bond Street on the Central and Jubilee lines, within 2 minutes walk from the hotel. Oxford Circus underground station on the Bakerloo and Victoria lines is just under 10 minutes walk.Please note that all rooms are for a maximum of 2 people. If interested in family rooms please make sure it says maximum 4 people. All rooms have air-conditioning. Internet access, WiFi, playstation games, voicemail and modem points.Hotel is in congestion charging zone. ... more   less 
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Also Known As:
Holiday Inn Oxford Circus Hotel London
Oxford Circus Holiday Inn
London Holiday Inn
Holiday Inn London

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