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Rydges Kensington London
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Reviews (1,253)
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699 - 704 of 1,253 reviews
Reviewed 21 May 2014

There is a 35 dollar charge for wireless and adapters are purchased - not provided! Though the hotel stated it had a fitness center, it was laughable. Room was decent but the location was not as convenient as we thought getting to the center of the city. Staff was friendly but no more than that. I wont stay here again.

Room Tip: Need at least a King Suite or you'll feel cramped.
  • Stayed: May 2014, travelled with family
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Review collected in partnership with this hotel
Thank Larry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this reviewResponded 18 September 2014

I am extremely disappointed to hear that our hotel was not to your liking and that you won’t be staying with us again.
Kind Regards,

Joanna Carruthers
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014

Our stay was very nice, rooms very comfortable and clean.
Staff very friendly and helpful.
Location was perfect for where we had to be.
Breakfast was also nice and good overall selection of items.
Would definitely return to the rydges kensington

  • Stayed: May 2014, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank denhoed69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this reviewResponded 18 September 2014

It’s wonderful to see another comment on our wonderful location!
We are looking forward to welcoming you back again soon.
Kind Regards,

Joanna Carruthers
General Manager

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Reviewed 18 May 2014

Friendly service, staff more than happy to help. Room was a lovely standard but much smaller than expected. We spent the extra money on an executive king due to reading reviews of room sizes, so was expecting more for our money. Bareing in mind that it was an ideal location for our stay, this was fine for 1 night but could definitely get claustrophobic for longer stays. Very clean and well presented. Breakfast was brilliant, lots of choice and set us up for the entire day. Overall, would definitely recommend and would like to stay again but for the money paid, I would have hoped for a bit more room space.

  • Stayed: May 2014
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Thank Jw6421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this reviewResponded 18 September 2014

It is disappointing to see that the room size was not to your liking but I am very pleased to see that you enjoyed the rest of your stay.
Thank you for the recommendation, it is very much appreciated!
Kind Regards,

Joanna Carruthers
General Manager

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Reviewed 18 May 2014

Lovely hotel which is,very close to the station. Rooms small but,very well presented. We managed to get a good deal but would be disappointed if we had to pay usual price. Breakfast good, although they had run out of things by 9am. But once we asked for more, they were very quick to bring out lots of lovely goodies. Would recommend this hotel. We stayed in a side room, no view but that didn't matter. A bit of traffic noise but didn't spoil our stay at all.

  • Stayed: May 2014
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Thank wendyswinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this reviewResponded 18 September 2014

Thank you for taking the time to provide us with some very valuable feedback.
Kind Regards,

Joanna Carruthers
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

Good location. Nice service and friendly staff. Modern quiet room with comfortable bed. Good coffee, tea and amenities. The shower room was good size, clean and provided with lovely toiletries. Nice breakfast room and continental breakfast was sufficient. I've stayed 4 nights and enjoyed my stay. Thumbs-up to the management team and staff.

  • Stayed: April 2014, travelled solo
    • Value
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Review collected in partnership with this hotel
1  Thank Sue868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this reviewResponded 18 September 2014

This is the kind of feedback I love getting! It is extremely pleasing to see that you had an enjoyable stay.
I hope I can welcome you back again soon.
Kind Regards,

Joanna Carruthers
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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