Stayed at Grosvenor House for one night and it was an absolute pleasure from the moment we arrived until we left. The doorman quicky organised our car to be parked and then we checked 3 hours earlier than the check in time. Our allocated room was not ready so they offered us a free upgrade to a suite which was a smoking room. We are both very anti smoking so asked to be shown the room before making a decision. A lovely girl from Guest Relations showed us to the room which was fab and we did not detect any traces of smoke so agreed to take the room.
They arranged for our luggage to be taken to the room whilst we headed to Shaftesbury Avenue and got on with our weekend!
The suite was lovely with a fabulous huge bed and luxury linen. Beautiful soft furnishings and elegant furniture made us feel very special.
The staff at this hotel are all extremely friendly and efficient in all areas of this hotel. They certainly go all out to make sure their guests enjoy their stay and boy - is this hotel busy! Full of overseas visitors and a few english whilst we were there and staff on hand to assist with enquiries.
A great hotel in a good location. Definitely recommend this hotel and want to come back very soon!
- Official Description (provided by the hotel):
- Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. ... more less
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- Also Known As:
- Jw Marriott London
- Grosvenor Hotel Jw Marriott
- Marriott London
- London Marriott