A great old hotel, very central for visiting the main sites in London. The room was refurbished, very clean but still a bit old fashioned, could call it quaint, no complaints about this though.
The restaurant was a nightmare, 1st morning had to wait 90 minutes for breakfast, 2nd day 2 hours, the 3rd day we left after 2 hours and 10 minutes. The manager apologised profusely and offered us a sandwich and an orange to take on our tour, which we nearly missed due to the breakfast debacle. We refused, eventually they gave us a 40 pounds refund when we checked out........It does pay to complain.
Wouldn´t stay here again, to big and no interest in customers, we heared many complaints from other guests!!
- Official Description (provided by the hotel):
- Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. ... more less
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- Also Known As:
- Jw Marriott London
- Grosvenor Hotel Jw Marriott
- Marriott London
- London Marriott