The hotel and restaurant staff were very friendly and thoroughly professional. The neighborhood is beautiful -- the hotel is very stately and traditional on the outside and comfortably modern and relaxing on the inside. We had many questions for the concierge and staff, and all were attended to with a positive, polished manner. Loved eating breakfast in the cafe...food was wonderful and the staff delightful. The best, however, came when we arrived home and I was missing a souvenir. I emailed to inquire and it had actually turned up in the lobby and was being held by security. The office staff made arrangements and shipped it to me. It was a Christmas tree ornament, so not hugely valuable, but it will remind me not only of our trip to London, but also of the kindness of people who live there.
The only detail that keeps me from calling the Value "excellent," too, was that we used mega points to stay here 6 nights, which was great, but paid GPB 45 per night extra for a "view"...probably did not need to do that. Was scenic no matter which way you looked out! Definitely want to go back to London and the Marriott Grosvenor Square is top of my list for lodging!
- Official Description (provided by the hotel):
- Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. ... more less
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- Also Known As:
- Jw Marriott London
- Grosvenor Hotel Jw Marriott
- Marriott London
- London Marriott