I can say with irrevocable conviction, that the staff in the Executive Lounge was the best part of my stay in London. Everyone was incredibly kind, but my personal favorite was Joseph Simmons. He exemplified (in my opinion) the perfect guest relations employee. He has a great personality (high praise coming from me, I don't hand out compliments), yet maintains the appropriate professional etiquette required of him. He is a true gem.
- Official Description (provided by the hotel):
- Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. ... more less
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- Also Known As:
- Jw Marriott London
- Grosvenor Hotel Jw Marriott
- Marriott London
- London Marriott