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Novotel London Tower Bridge
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Reviews (3,082)
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All reviewstower bridgetube stationfenchurch streetsofa bedcircle lineexecutive roomminute walkexcellent locationfamily roombusiness tripexcellent staylong weekendmodern hotelwould highly recommend this hotelbreakfast was includedwest endlondon eye
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910 - 915 of 3,082 reviews
Reviewed 11 April 2014 via mobile

This has become our little stop over place for trips that have an early flight out of London. Also a great place for a quick weekend in town. There is a tube station that is very close so the whole city is truly at hand. A few months ago, we had a super early flight out of London and the staff offered breakfast to go for us as they knew our flight was crazy early. Very nice touch! Very modern rooms. Bathrooms have windows into the bedrooms with touch activated frost cover for privacy...kids had a fun fest with that! Great value. Breakfast is decent as well if choose to have that include in your stay.

  • Stayed: March 2014
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1  Thank Mom_II_Boys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven K, Manager at Novotel London Tower Bridge, responded to this reviewResponded 12 April 2014

Dear Guest,

Thank you for your wonderful feedback relating to your recent stay with us.
I am truly pleased to hear that we have fulfilled and exceeded your expectations in terms of service. It is such a great satisfaction to see that you appreciated our central location, close to all public transportation, making it the perfect base to discover London
I look forward to seeing you again in the near future.

Kind regards,

Steven Kusters
Operations manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2014

Hotel is very nice and is very close to the underground hardly 3 to 4 min walk. The room and service are good. House keeping forgot to refill the coffee and milk on once day of the 2 days we were there other than that no problems.

  • Stayed: March 2014, travelled on business
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Thank Farz_Mumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven K, Manager at Novotel London Tower Bridge, responded to this reviewResponded 12 April 2014

Dear guest,

Many thanks for taking the time to comment.
We appreciate all feedback and my apologies that on this occasion you were disappointed with the service received from the housekeeping department.We will investigate what has happened. Nevertheless thank you for the nice comments you left about our service in general and the location. It is really appreciated.
Kindest regards,

Steven Kusters
Operations manager

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Reviewed 6 April 2014

Great location! Hotel was better than I expected and the location is very hard to beat! 5 min walk to the metro; 10 minute walk to Tower Bridge. Staff was very helpful and helped me with find everything I needed. Room was small, but comfortable and had all the modern amenities we expected.

  • Stayed: March 2014, travelled with family
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Thank TravelEeOrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven K, Manager at Novotel London Tower Bridge, responded to this reviewResponded 7 April 2014

Dear guest,

I am delighted to note that you enjoyed your stay with us, I’m glad you had a good visit to London and appreciated our location which is exactly 1 minute from the London underground. We are passionate about our guest and I am glad it shows that our staff was very helpful to you
I look forward to welcoming you back in the near future.

Kind regards,

Steven Kusters
Operations manager

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Reviewed 5 April 2014

Weekend stay at Tower hill for daughters birthday , great location , great breakfast , relaxing sauna and steam room in basement, 2 min walk from tube , 5 min from tower bridge and tower of London , will go back soon.

Stayed: December 2013, travelled with family
Thank BBGUESTMOTHERWELL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven K, Manager at Novotel London Tower Bridge, responded to this reviewResponded 7 April 2014

Dear guest,

Thank you for your kind comments and compliments – I am delighted that you enjoyed our steam room and sauna and that you had a great breakfast. We will look forward to welcoming you back again soon.

Kind regards,

Steven Kusters
Operations manager

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Reviewed 5 April 2014

We recently stayed for three nights at the Novotel and really enjoyed ourselves. The hotel is located very close to tower hill tube station, making it convenient to get around London. The room was comfortable and clean. The breakfast buffet was excellent and we never had to wait for a table. We also dined at their restaurant for dinner and it was good value and great meals. We would definitely return on another trip to London.

  • Stayed: March 2014, travelled as a couple
    • Value
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Thank Cathl112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven K, Manager at Novotel London Tower Bridge, responded to this reviewResponded 7 April 2014

Dear guest,

Thank you very much you for taking the time to review our property online following your stay and rating your experience with 5 stars.
It is such a great satisfaction to see that you appreciated our central location, close to all public transportation, making it the perfect base to discover London. I am also very pleased to read that you had fantastic breakfast and diner in our restaurant.
We look forward to welcoming you back to the Novotel London Tower Bridge for your next stay in London.

Kind regards,

Steven Kusters
Operations manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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