I booked this room using Hotwire and after discover the hotel name and read the comments here, I need to be honest: I thought that I made a mistake. Happily, when I arrive to the hotel I saw that I was really wrong, the hotel is really good! Ok, the room is small, but for London the size is really ok. Good mattress, excellent localization and very helpful staff, from the front desk (especially Paolina) to the restaurant! Everything to make you have a really pleasant stay. The only thing that they need to have more attention is on maintenance, I found in my room a lamps that don't work properly on the room and a broken drawer inside the wardrobe, but nothing really serious. Oh, the continental breakfast is really good also!
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- Also Known As:
- The Marble Arch By Montcalm Hotel London
- Palace Hotel London