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“Such a gem”
Review of Cranley Hotel

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Cranley Hotel
Ranked #563 of 1,077 Hotels in London
Reviewed 16 July 2014

We stayed at The Cranley for 3 days of our 7-day trip to London, and I wish we had stayed at The Cranley the whole stay. Nothing else quite compared after it. Upon arrival, we were greeted by a very friendly staff and led to our room. We stayed in a beautiful, sunny four-poster room (#107, highly recommend) that was absolutely perfect. The staff was very helpful in arranging a babysitter for us for our toddler, so that we could go out one night.
I look forward to staying at The Cranley again.

Room Tip: Room #107 is sunny and has a street view with huge windows to open.
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  • Stayed: July 2014, travelled with family
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2  Thank travelbeene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 July 2014

We like to stay at the Cranley Hotel when visiting London. The location is excellent. Within walking distance of Kensington Gardens, High St Ken and the restaurants of South Ken. The rooms are small but very comfortable. The check in staff are friendly and efficient and the lounge is a nice place to enjoy tea or an evening cocktail.
The standard rates are expensive, but it is good value when you can book under one of their promotions.
My only complaint is the multiple sheets of paper required for internet access, each device requires a separate code, not sure why they feel this is necessary.

Room Tip: I like the upper floors. Our daughters were on the level below the street and it was a bit noisy an...
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  • Stayed: March 2014, travelled with family
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1  Thank webb1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

One night stay was wonderful. Room was very small but big window and high ceilings made it feel fine. No coffee/tea in room but lots of booze! Great location. Comfy bed with premium bed linen. Would stay again.

  • Stayed: June 2014
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1  Thank Alice294265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

This hotel is well situated for visitors to the South Kensington museums and the Royal Albert Hall. It is less than 10 minutes walk from Gloucester Road tube station.

The Hotel is not large, and has bedrooms on a number of floors, but does not have a dining room or restaurant. A simple breakfast is provided, juice, coffee/tea and bread/croissant which can be taken either in the room or in the reception area/lobby. Some food is also available later in the day, to be taken in the room. There are a number of restaurants within reasonable walking distance.

The room we had for two nights was quite small, with little free space, but the furnishings were of a good standard and the bed was comfortable. There was air conditioning, a safe, and adequate hanging space and hangers for clothes. The bathroom was adequate with over the bath shower.

We found the staff to be friendly and informative. If needing to stay in this area in the future we would seriously consider using this hotel again.

  • Stayed: June 2014, travelled as a couple
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Thank modek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

Had a one night stay, wish it had of been longer! Great location, walking distance to tube stations, great restaurants and pubs, Albert&Victoria museum, Hyde Park.

Having read some of the negative reviews, I was pleasantly surprised. Check-in was friendly and efficient, the lobby/lounge area was gorgeous. The building is old, so of course there will be wear and tear in certain places and bathrooms will be smaller, it's to be expected! Great size room (I was on my own, but size would have been more than adequate for 2), room has mini-bar, desk and sitting chair, small but adequate bathroom (shower with bath), good shower pressure and hot water (although I overheard another guest complaining about lack of hot water).

No issues with wifi in room (including ability to skype).

Good breakfast but if it's not included in your room price, go local, as the add-on price is quite expensive. If the weather is nice, have breakfast on the front patio. Lovely way to start the day.

If you want old world English charm with personalised service, this is the place for you!

Stayed: June 2014, travelled solo
1  Thank Lucy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

Our family stayed at the Cranley Hotel for a week last summer. It is a lovely hotel in a charming, safe neighborhood. There are several neighborhood restaurants nearby and it is close to several Tube stations. We had two rooms and had requested them to be close to each other because we didn't want our children to be too far away. I had called the week prior to confirm and was told it would not be a problem. Unfortunately when we arrived we were place on different floors. The lady at the front desk told us if we had called the morning of our check-in they would have been able to arrange the rooms better. Other than that, the staff was pleasant, the rooms were nicely decorated and clean. We were on the top floor and it was a little warm in the evening but cooled down nicely at night. The basic breakfast is a choice of pastries, juice and coffee but they will cook you a hot breakfast. We chose to go out for breakfast because the hot breakfast was quite expensive.

Room Tip: Call the morning of check-in to request a quiet room or if you have specific room needs. Rooms on t...
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  • Stayed: July 2013, travelled with family
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1  Thank OutForTheJill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014 via mobile

Location is accessible to bus and tube stations. Nicely decorated lobby. Friendly staff.
Room is small, bathroom is very compact to the point of suffocation. Carpet is dirty, furniture is old, bed is uncomfortable, noise is disturbing, wi fi is horrible!

  • Stayed: June 2014
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1  Thank Miafaru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cranley Hotel

Address: 10-12 Bina Gardens | South Kensington, London SW5 0LA, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
#285 Romantic Hotel in London
#290 Business Hotel in London
#338 Luxury Hotel in London
Price Range: £119 - £346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cranley Hotel 4*
Number of rooms: 39
Official Description (provided by the hotel):
Sitting quietly on an attractive South Ken side street, The Cranley Hotel in London is the perfect townhouse-from-home. With its mahogany antiques, Regency-period palette and prettily embroidered bedheads, it's an ideal base for a spot of Anglo-centric shopping, sightseeing and tea-taking. ... more   less 
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Also Known As:
Cranley Hotel London

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