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The Langorf Hotel
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Reviews (676)
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All reviewsfinchley roada quiet residential areacontinental breakfasthotel is locatedboiled eggstube stationjubilee linehot watertriple roomfive minute walkshort stayyogurthampsteadhalsteadwembleycamden
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Reviewed 28 July 2013

On arriving at this hotel, I was told straight away I had been upgraded to 1 of there newly refurbished rooms. The bathroom was very nice, but the room nothing great and being hot July and in the basement, I didn't want to open the windows as the garden was a tip.
I did have a small fridge in my room though and went to put some water in it only to find a bag with fish and chips in it and some half empty bottles of water!!!!
When I pulled the covers back, the sheet was threadbare and had a big hole in it. The bedside lamps didn't work either.
Going for breakfast the next morning the staff were sat around talking and only when I asked did they get me a drink.There was only continental style breakfast and the flies seamed to be enjoying it more than I did!!!!

Room Tip: Don't go in the basement if you want to open a window!
  • Stayed: July 2013, travelled on business
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Thank nttm_guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langorf, Front Office Manager at The Langorf Hotel, responded to this reviewResponded 5 August 2013

Dear Guest,

Thank you for sharing your comment.

First of all I apologize for the cleanliness of your room that obviously does not match with our standards. I will personally check who was responsible for it.

I am sorry to hear that you had such a bad impression of our hotel and I really hope that you will give us the opportunity to show that our standards are different.

Please contact me directly if you decide to come back and I will personally make sure that you will have a pleasant stay.

Best regards

Renato Nunziata
renato@langorfhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2013

After 20 something years traveling in my work posh rooms, big flat-screen TV and stuff doesn't impress me anymore. But soul and atmosphere do. And the Langorf has LOTS of it! Arriving late Sunday evening after 9 hours traveling with 3 children age 8-14 the generous and warm welcome and smile felt really good. And it stayed like this all week! At breakfast, during the day, if we needed anything – always a friendly smile. Even after checkout on our last day up to our departure in the afternoon the staff continued to care for our welfare. To keep it simple – We’ll for sure return to the Langorf the next time we decide to visit London. No doubt!

Room Tip: We had 2 rooms, one on each side. Both good!
  • Stayed: July 2013, travelled with family
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1  Thank Stein Petter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langorf, Front Office Manager at The Langorf Hotel, responded to this reviewResponded 29 July 2013

Dear Stein Petter,

Thank you for your nice review.

I am glad that we have been able to satisfy such an experienced traveller.

I am happy to hear that you will choose again the Langorf hotel in the future.

Please don't hesitate to contact me directly renato@langorfhotel.com

Best regards

Renato

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2013

Stayed here for the cricket at Lords. Yes the hotel could do with some refurbishment but we had a quiet room overlooking the back and in this current heat wave the window was wide open and cooled the room. Quite a small room but had everything we needed. Brilliant breakfast, lots of choice. The hotel booked a taxi, was there when we wanted. Overall excellent value hotel. I would stay again.

Room Tip: 408, quiet.
  • Stayed: July 2013, travelled with friends
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1  Thank gmb53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langorf, Front Office Manager at The Langorf Hotel, responded to this reviewResponded 29 July 2013

Dear Gmb53,

Thank you for your great review.

It is very nice to hear that you enjoied your stay at the Langorf hotel and we really hope to see you soon.

Please don't hesitate to contact me directly in the future renato@langorfhotel.com

Best regards

Renato Nunziata

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2013

The whole hôtel needs real refurbishment! Rooms are very small, windows are old, do not close properly and are no barriers against the cold. If you take a shower, do it early, otherwise you may have cold water. One can hear the noise from the corridor and neighbouring bedrooms. Staff in the breakfast room is not particularly nice.
In one word, I would not recommend it, despite the Tripadvisor label at the reception desk!

  • Stayed: April 2013, travelled with family
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Thank Viennoise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langorf, Front Office Manager at The Langorf Hotel, responded to this reviewResponded 19 July 2013

Dear Viennoise,

Thank you for sharing you review.

I am sorry to hear that you didn't enjoy your stay at the Langorf hotel.
We have a process of refurbishment on going that I hope will be completed very soon and that will improve the soundprooing of the rooms.

I hope that you will decide to give us another chance and in that case contact me directly so I can make sure that you receive one of the newly refurbished rooms.

Best regards

Renato Nunziata

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2013

After reading some of the reviews by other guests, My family decided to go along with our travel agents recommendation. Upon arrival this is what we found: first, it is a 10 minute walk from the nearest underground station, which is mostly uphill with luggage. The entrance to the hotel is on a residential street and has 7 steps to the lobby, no lift! we carried our own bags to the lobby as there is no bell hop available. the receptionist is an angry, disrespectful pitiful sub-employee. When we entered our room on the 2nd floor we found there is no air conditioner in our room or any other, and it was 85 degrees F. They had the windows wide open with no protective screens to keep out the bugs and strangers.. vile... there were bugs all over the room.When we went down to breakfast it was just at 10am when they stopped serving so as we sat they began to remove food from under our plates. The final straw was when we opened the closet for more bed sheets and found a set with what appeared to be human blood and or urine on them and the mattresses were sunken in with no springs. After a phone call to our travel agent we decided to vacate the room before our first of four nights and go to a real hotel. Upon advising the front desk witch, she explained that our room was the best in the house and was recently renovated, if that is the best I would hate to see what the others looked like. Then when I presented her with the blood/urine stained sheets on her desk she would not even look at them and then fought over the telephone with my travel agent. so in closing avoid this place like the plague!!!!!!

Room Tip: tip: any other place but here!
  • Stayed: July 2013, travelled with family
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Thank TravelWorldwide48682
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langorf, Front Office Manager at The Langorf Hotel, responded to this reviewResponded 19 July 2013

Dear TravelWorldwide,

Thank you for sharing your review.

First of all, I would like to apologize for the duvet (most probably stained with coffee or tea) that thanks to you has been immediately removed.

I am sorry that you didn't enjoy your stay at the Langorf hotel and I honestly find quite unusual that all the members of the staff that you met, have been so unprofessional and nasty with you and your family. I will investigate the matter and take the necessary measures if needed.

Please don't hesitate to contact me if you need clarification about all the issues reported.

Best regards

Renato Nunziata

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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