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“The Rubens at the Palace”

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The Rubens at the Palace
Ranked #71 of 1,072 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Reviewed 6 July 2012

I have stayed at the Rubens in London on at least two occasions, both for business and personal travel. It is a very charming boutique hotel located conveniently just blocks from Victoria Station (great if you're taking the Gatwick Express into town). The rooms are very comfortable and inviting. The staff are all exceedingly polite, helpful and willing to help ensure your stay is as comfortable as possible. If I have friends traveling through London, I don't hesitate to recommend the Rubens or its sister Red Carnation properties to friends and family.

  • Stayed: June 2012, travelled on business
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2  Thank Andrew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,771 - 2,777 of 4,226 reviews

Reviewed 3 July 2012

I planned a surprise birthday trip to London for my wife and had heard very good things about The Rubens at the Palace. To make the surprise extra special, I made a number of requests. The staff went above and beyond delivering not only my requests, but added a few special touches of their own. Throughout the communication dialogue, no request was ever too much and they remained very courteous throughout. From the minute we arrived, we were made to feel very welcome by the staff. The location is perfect, just a few minutes’ walk from Buckingham Palace and Victoria Station. The hotel boasts boutique style accommodation and this is definitely what we received. We ate dinner in The Library Restaurant where the staff were extremely professional and friendly and the meal was superb. We were spoilt for choice at breakfast with very pleasant surroundings. In conclusion, the staff went out of the way to give my wife and me the perfect hotel experience. I would highly recommend The Rubens to the Palace and we are already planning our next stay.

  • Stayed: June 2012, travelled as a couple
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3  Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2012

We stayed here for a week in early May and really enjoyed our week long stay at The Rubens. It was in a great location right near Buckingham Palace, a quick walk to lots of tourist locations in London and near the Victoria Station Train Tube Stop which has 3 different tube lines at the station. The staff was very friendly, helpful and knowledgeable. At the end of the week we felt like they were our good friends. The food in the restaurant was very good. The rooms were clean, well maintained and comfortable. We would definitely stay there again on future trips to London.

  • Stayed: May 2012, travelled as a couple
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4  Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2012

Rubens is a nice place to stay. Staff is friendly (maybe some times even too friendly so be careful not to look artificial). Rooms are very small but well decorated and cosy. Internet worked good. Ok breakfast (quite costly - 19 Pounds). Good location (3 minutes walk to Victoria station). For the price (193 euro for a single room) I missed a gym on the spot.

  • Stayed: June 2012, travelled as a couple
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3  Thank JAEMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2012

To start, the Rubens is in a perfect location, the hotel is warm and well appointed, the rooms are quite nice. What makes the Rubens great is the staff. Every single staff member was professional, thoughtful, and frankly the friendliest I have ever encountered in my travels. If the Rubens were located on the other side of the Country I would chose them every time because of their staff.

  • Stayed: June 2012, travelled on business
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3  Thank Cindy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2012

Our recent stay at the Rubens Hotel was excellent. We stayed there during the Queen's Jubilee and the staff went out of their way to be helpful to us (particularly the concierge, Dave, and Marta on the front desk). The rooms were clean and safe. This hotel is ideally located behind Buckingham Palace and within walking distance of major sites. The location and helpful, friendly staff make it an ideal choice. We would definitely stay there again.

  • Stayed: June 2012, travelled with friends
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3  Thank Marci H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2012

Once again I am late in my review, we were there in 2009. The hotel it self is beautiful, rooms are good sized for London. Reception and other hotel staff are very friendly and helpful. The restaurant staff is another thing. We arrived late evening due to a delay on our flight from Rome to London. No problem with check-in, but when we went to the lobby dining area, it took over 30 minutes to even be noticed. Needless to say we ate elsewhere.

Room Tip: Upper floors are the best with a view of the Palace
  • Stayed: July 2011, travelled with family
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3  Thank CRW1028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Rubens at the Palace

Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Phone Number:
Region: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#26 Family Hotel in London
#40 Green Hotel in London
#64 Romantic Hotel in London
#68 Luxury Hotel in London
#106 Business Hotel in London
Price Range: £162 - £335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rubens at the Palace 4*
Number of rooms: 173
Official Description (provided by the hotel):
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 
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Also Known As:
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace

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