I stayed at Reubens a number of weeks ago. It was to my horror that checking my credit card bill that I noticed that the hotel had taken an additional £216 from my credit card supposedly due to a mistake by the night auditor! What the night auditor was doing with my credit card details and how he accessed them when I checked out at midday remains to be seen. It does not matter how good or bad the hotel is if you cannot trust the employees.
- Official Description (provided by the hotel):
- Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more less
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- Also Known As:
- The Rubens At The Palace Hotel London
- Rubens At The Palace London
- Rubens Palace