Our second review of this splendid hotel. The staff are, without exception - so no point in naming names (Lilla, Carlos...), charming, friendly, professional and efficient. This is no mean combination. Location and convenience for public transport speak for themselves but what you also get here is the ability to relax in comfort.
We stayed in an Executive Level room, so had the benefit of the Level Lounge. While the range of snacks and tapas offered seems to have diminished slightly in twelve months, the quality remains good and the breakfast spread is excellent- huge but not overwhelming.
Good - and quiet - rooms, very comfy beds, very good food and service in the restaurants: it is all very clearly overseen by a management which demands attention to detail (one manager was superb at securing a simple late evening snack for us and we saw him a couple of days later doing what was clearly a mid-morning patrol to check on detail. All the staff we spoke to, at whatever level, seemed genuinely proud and happy to work there and felt well cared-for: this explains in no small measure the quality of the service they pass on.
And we were stupid enough to leave something in our room which we only realised on getting back home. A quick phone call and problem solved: they even have an efficient system for dealing with inefficient guests.
- Official Description (provided by the hotel):
- The Melia White House hotel was built in 1936 and was originally launched as The White House luxury apartments. The hotel’s building still preserves its architectural value as a prime example of art décor style in late 1930s. After a recent refurbishment, guests can now have a more pleasant and unique experience when sating in London. This 4-star deluxe hotel includes 581 rooms, 112 apartments, 9 meeting rooms, 2 restaurants and a bar including a terrace, fitness centre and an executive lounge. The hotel’s unique location, award winning food offering and true passion for service will make of your stay in London a pleasant and unique experience. ... more less
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- Also Known As:
- Melia White Hotel
- Sol Melia London
- Melia White House London