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“Great Service”
Review of Melia White House

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Melia White House
Ranked #291 of 1,068 Hotels in London
Lebanon
1 review
“Great Service”
Reviewed 6 August 2014

During our stay in Melia white house hotel, we met Alexis le Mesre de Pas who was a great help for us. He was one of the greatest staff. we were treated in a very good way and that's what made us more comfortable.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Fariz F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia W, Guest Relations Manager at Melia White House, responded to this review, 7 August 2014
Dear Fariz F,
you have been so lucky to be in Alexis' hands!

We have many other staff members who are as good, as professional and as nice as Alexis, we are sure you came across some of them!

We are glad you have enjoyed your stay, come back soon and we will be all here to look after you one more time, visit melia.com for the best rates.

Thank you for your review!

Best regards,
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (713)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
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  • Indonesian first
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English first
Lebanon
1 review
Reviewed 6 August 2014

We stayed for one week in this hotel. Enjoyed our stay.
A special thanks to Alexis le Mesre de Pas. He was very helpful and friendly. He was always ready for service and questions. Everything was great

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Walid M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia W, Guest Relations Manager at Melia White House, responded to this review, 7 August 2014
Dear Walid M,
what a great news that you stayed with us ONE week, you must have enjoyed every single aspect of our beautiful Hotel, such as the great location, the amazing food, the excellent Staff, etc, etc, etc...

Alexis was taking care of you, we see, therfore you were in excellent hands!

We hope to see you back soon again, maybe for another week stay!

Visit melia.com for your next booking, thank you once more!

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014 via mobile

We have stayed for one night. Close to public transport and local shop. We have liked the Regents park, it's just 5 min walking distance from the hotel. The room were very clean and enjoyed the breakfast.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia W, Guest Relations Manager at Melia White House, responded to this review, 7 August 2014
Dear Amy A,
we have so much ot offer you, beside the points you mention, that we invite you to come back soon again to discover all of them!

Thank you for your review and see you soon, we will be waiting for you!

Visit melia.com for the best available rates,

Bets regards,
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Canyon Lake, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 August 2014

Enjoyed our stay. Hotel personnel were super hospitable; We were treated like family by restaurant staff. A special thanks to "Sunday" who had coffee waiting for me almost before I sat down each morning. He made the stay special.

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank jerrystacy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia W, Guest Relations Manager at Melia White House, responded to this review, 7 August 2014
Dear jerrystacy,
how lovely to hear from you.

We are glad you have enjoyed your stay, and Sunday customer care, he is wonderful...

Please, come back soon, your coffee will be waiting for you upon your arrival...

See you soon!
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London
1 review
Reviewed 4 August 2014

The Level room was spacious and beautiful. The Spanish-inspired breakfast and tapas and beverages were excellent. And being so near to
regent's Park was marvellous; an oasis in a very busy city. I highly recommend this hotel, especially th Level upgrade. Worth every penny.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Coffman S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia W, Guest Relations Manager at Melia White House, responded to this review, 7 August 2014
Dear Coffman S,
lovely to see you have fully enjoyed your stay with us.

What esle could we add? You actually have mentioned everything we highlith to future bookers, thank you!

We have a beautiful property and we work on improving our customer service constantly, and with reviews like yours we are happy and satisfied...

Looking forward to welcoming you soon again, and remember to boook The Level, we wait for you...

Best regards,
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Manchester, United Kingdom
Level 4 Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 August 2014

This was my third visit to the Melia Whitehouse and as always a very good experience.
The staff are very effecient and friendly ( as a Melia most are Spanish ) we could have been arriving at a Hotel in Madrid !
Level exec rooms are very good except for the very small bathrooms.
The main hotel bar is most comfortable with good service and the executive " level " lounge really good with excellent comp breakfast

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank 750Davep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia W, Guest Relations Manager at Melia White House, responded to this review, 7 August 2014
Dear 750Davep,
we are happy to see that you have enjoyed your stay so much!

It is true, there are a lot of spanish staff working with us, however it isn't the only nationality, we count with many others and this is the reason why we consider ourselves international, we can assist our guest in almost all languages.

We invite you to try The Level experience next time you are in toen, you will be enjoying a private lounge and personalised service during the entiere day, don't miss it, visit melia.com for the best rates available.

See you soon!
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Level 4 Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 August 2014 via mobile

London with a hint of Spanish.
Class, cleanliness and comfort. Would recommend to all. Very close to tube station which is ideal. The area is beautiful. Not one complaint can be given to this masterpiece. Will return again to enjoy all the fabulous facilities.

Stayed August 2014
Helpful?
Thank Olivia-Grace S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia W, Guest Relations Manager at Melia White House, responded to this review, 7 August 2014
Dear Olivia-Grace S,
thank you so much for the execelent feedback that we are always working to achieve, you made our day!

We love to hear from our clients and especially with such satisfaction!

We will share your comment with all our staff members, meanwhile we look forward to welcoming you soon again!

Don't miss The Level Experience, found out our best rates in melia.com.

See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia White House

Property: Melia White House
Address: Albany Street, London NW1 3UP, England
Phone Number:
Region: United Kingdom > England > London > Regent's Park / Kings Cross
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#194 Romantic Hotel in London
#212 Luxury Hotel in London
#216 Business Hotel in London
#225 Family Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Melia White House 4*
Number of rooms: 582
Official Description (provided by the hotel):
The Melia White House hotel was built in 1936 and was originally launched as The White House luxury apartments. The hotel’s building still preserves its architectural value as a prime example of art décor style in late 1930s. After a recent refurbishment, guests can now have a more pleasant and unique experience when sating in London. This 4-star deluxe hotel includes 581 rooms, 112 apartments, 9 meeting rooms, 2 restaurants and a bar including a terrace, fitness centre and an executive lounge. The hotel’s unique location, award winning food offering and true passion for service will make of your stay in London a pleasant and unique experience. ... more   less 
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Also Known As:
Melia White Hotel
Sol Melia London
Melia White House London

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