I had previously stayed at this hotel as a surpriae birthday present by mt husband.It was wonderful, I was treated extremely well , we stayed in an executive room with level lounge access which was suburb.
As I enjoyedt it so much I booked again upgrading it to a suite along with my husband ans son.
I was really dissatisfied, my suite was not ready ans I had to return twice (hour late).When I got to the suite it was awful, nothing like the picture at all, old scruffy and small.
I complained and was moved within the hour, to a much better suite..what I dont understand is how two suites which were the same price were so different?
Still no extras as promised though, on the site I was told I would get £15 credit per day to spend, and extras for my son ice cream, toys...
when I questioned this I was told to email to get it sorted and to this day have still not had a response....
I was so impressed the first visit am disappointed the second didn't live up to its expectations!!!!
- Official Description (provided by the hotel):
- The Melia White House hotel was built in 1936 and was originally launched as The White House luxury apartments. The hotel’s building still preserves its architectural value as a prime example of art décor style in late 1930s. After a recent refurbishment, guests can now have a more pleasant and unique experience when sating in London. This 4-star deluxe hotel includes 581 rooms, 112 apartments, 9 meeting rooms, 2 restaurants and a bar including a terrace, fitness centre and an executive lounge. The hotel’s unique location, award winning food offering and true passion for service will make of your stay in London a pleasant and unique experience. ... more less
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- Also Known As:
- Melia White Hotel
- Sol Melia London
- Melia White House London