I booked a studio flat in Warwick road for 4 nights as I was working in London for the week.
Unfortunately I didn't check Trip advisor beforehand. The apartments website advised I should go to 27 Philbeach Gardens to check in, When I arrived there, I was directed to the actual apartment at 60 Warwick Road..... The reception staff were consistently friendly and I feel very sorry for them having to work for such an embarrassment of a company. The "studio flat" was a room, about 8 feet by 6 feet, with a cupboard masquerading as a kitchenette, with equipment that was apparently clean but very old. The paint was peeling in the "kitchenette cupboard" The furniture was ancient, junk shop standard, with scratches and worn areas on the bedside cabinet and the dressing table/computer desk. The window handles were broken and
both the curtains and the nets were filthy and disgusting. The overhead bed light didn't work. I asked to be in a quiet room and was shown to the top floor, which was, at least, quiet, although the stairwell smelled of cooked food and I went round the stairwell opening windows each morning to get some fresh air into the building. The en suite had a shower with a mouldy ceiling, the toilet smelled awful. The bed linen and towels were clean although the duvet was dirty. I was miserable and paid nearly £300 for this unpleasant experience. I cannot conceive of how anyone with any morals could advertise in the way Dylan Apartments do compared with my experience. Whoever owns this company should be ashamed of yourself as you are a disgrace to tourism in the UK
- Official Description (provided by the hotel):
- We are a group of Studio Apartments in Central London, based in Earl's Court, Kensington and Paddington. We specialise in short & long term lettings. ... more less
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- Also Known As:
- Dylan Earls Court Apartments Hotel London
- York Hotel London