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“Currently being updated” 3 of 5 bubbles
Review of Caspian Hotel

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Caspian Hotel
Ranked #301 of 572 London B&B and Inns
Manchester, United Kingdom
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Currently being updated”
3 of 5 bubbles Reviewed 10 July 2012

I used to live in Ealing so chose the Caspian for its great location to the tube station, sainsburys and pubs. I booked the cheapest room available on purpose so wasnt expecting the Ritz. The friendly owner told me that they had started a redecortation program, my room was basic but clean sheets and room with TV, sink, kettle. Shared bathroom also clean (no toiletries). Breakfast was continental, filtered coffee, breads, meats, fruit, toast all fine. The breakfast room again basic but freshly decorated and clean. I pointed out that they needed to supply a bath mat. I was also allowed to leave my car in the car park for 6 hours whilst I attended my buisness meeting. It suited me well for the purposes of my visit.
I will stay again for the convienience and the friendly staff
The owner told me that they are currently working with the hotel inspectors to upgrade the hotel and achieve a better rating

Room Tip: I booked a room at the rear as I know that the night buses pass right in front of the hotel
See more room tips
  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
32 Thank TermiBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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49 reviews from our community

Traveller rating
    13
    15
    9
    4
    8
See reviews for
19
7
4
6
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed 10 June 2011

This is potentially one of the worst hotels I have ever stayed in. I shall list the good things and the bad

Good:
We stayed one night, yet they still gave us a refund on our supposed 4-night stay.

Very friendly staff.

Bad:
Dusty room.
Wallpaper was stained in places and was falling off the wall.
Walls were dirty.
Shower was dirty.
Bathroom smelled.
Shower had a handle that you had to hold in your hand the entire time.
3x3 ft. Shower.
Bed was dusty and dirty.
Only given one towel per person.


I have slight breathing problems and on this trip I was awoken in the middle of the night. My lungs stopped working due to the dust and I had to rush for my inhaler in the middle of the night.

  • Stayed June 2011
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
33 Thank Gotmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
79 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
2 of 5 bubbles Reviewed 28 January 2011

The Caspian is well located, being a very short walk from Ealing Broadway station and many restaurants and pubs. The manager and staff were friendly, and the room was cleaned daily. There is a free car park. Our ensuite room was warm and the shower was quite good.

However, for us, the good things ended there.

Full payment was insisted on on arrival (before I'd seen the room). This should have been a warning sign. When I went to book, the manager had shown me a room (the one featured on the website) which was fine, but ours was another story. It was in dire need of redecorating. There was an old noisy fridge in the corner, with an old TV, DVD player and a freeview box on top of it (all plugged into one socket which was falling off the wall using those adapters which electricians tell you not to use). The wallpaper was old and dirty in places. The bed had blankets, sheets and an old throw over it. There were no toiletries in the bathroom.

Breakfast consisted of some concentrated tropical fruit juice, two boxes of cereal and some instant coffee sachets. There were two of us staying there, but they could only give us one key, so if we weren't sure which of us were going to arriving back first we had to leave the key in our car!

If the Caspian was very cheap I would overlook these things, but having seen other options in Ealing at similar prices I would not recommend it.

  • Stayed December 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
28 Thank mxlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Caspian Hotel

Property: Caspian Hotel
Address: 14 Haven Green | Ealing Broadway, London W5 2UU, England
Region: United Kingdom > England > London
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #301 of 572 B&Bs / Inns in London
Price Range (Based on Average Rates): £
Hotel Class:2 star — Caspian Hotel 2*
Number of rooms: 10
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