The cold buffet was very good, but the carvery was very poor. The meal was lukewarm & a great disappointment. The vegetables looked as though they had sat there all day & really shouldn't have made it from the 'pass' The waiters were over keen to clear your plates, so much so we hadn't even finished and they were attempting to take them. One of my guests even had gravy spilt on them with the 'rush'
I have been coming here regularly for 11 years bringing a group with me of at least 10 ladies, this year was the worse I have ever experienced & to be honest I was embarrassed as I had arranged it. The service charge of 12.5% was a joke, after all you serve yourself. I challenged it & it was taken off the bill. Yes we paid a 'tip' but certainly not the £60 they wanted....Would I come again? NO WAY & I certainly would never recommend it
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