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“Reasonably good for a chain”

Prezzo - St Martins Lane
Ranked #1,443 of 22,516 Restaurants in London
Price range: US$15 - US$30
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Groups, Special Occasion Dining, Kids, Child-friendly
Dining options: Lunch, After-hours, Dinner, Brunch, Free Wifi, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Neighbourhood: Covent Garden
Seattle, Washington
Level Contributor
31 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Reasonably good for a chain”
Reviewed 10 August 2014

We had just landed in London and were desperately trying to stay up to get over the jet-lag and stumbled upon this restaurant near Piccadilly. We waited a few minutes and then got right in. Service was average, but the food was decent - not overly expensive given London's prices generally. On the whole, it's a chain italian restaurant - kind of hard to mess it up.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JTW69OR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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514 reviews from our community

Visitor rating
    179
    174
    84
    40
    37
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Frankfort, Illinois, United States
Level Contributor
93 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Busy but ok”
Reviewed 10 August 2014

Decent food, very crowded, efficient but not personal service. Exactly what you would expect from the look

Visited August 2014
Helpful?
Thank Larry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Poor service”
Reviewed 9 August 2014 via mobile

Went there with a few friends & despite reserving we were told to wait as only the 'manager' deals with reservations. Frankly, we were invisible to other members of staff whilst the manager made her appearance some 20 minutes later.
All she could do was blame how busy she was as she has to tend the floor, kitchen & customers...rain check- this should be in your job description!!!!!
The food was ok but the lack of service & poor ambiance of the restaurant just cut through the taste.
Even after we stood up to go, the manager followed us & continued to protest at how hard her job is. One word woman- QUIT! Don't spoil the dining experience for others!

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Miss G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burnham on Sea, UK
Level Contributor
34 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Excellent”
Reviewed 30 July 2014

Excellent location just off Trafalgar Square and by St Martins in the Field. Lovely waitress told us we didn't need a booking, that we were early enough at 4.30pm to just come back and there would be a table. She was very helpful when we went back and we were able to order quickly and easily. Food was lovely - mixture of pizzas, pasta and other meals. Restaurant is very clean, toilet areas also. Altogether a lovely experience that we would be happy to repeat. We used Tesco vouchers which they were very happy to accept.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Zoe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hexham, United Kingdom
Level Contributor
92 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Busy, good "chain" italian food and service”
Reviewed 28 July 2014

Service makes a restaurant like this, the food is OK but the "chain" origins are there to see. This is in the centre of the "visitor" landscape & as good as you can hope for. Service was good, they produced the off menu pizza sought by our grandson without a blink, but the staff seemed to be in top gear all the time & I think staff & customers would welcome more feet on the ground. Would we go back? YES the formula seems to work.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Alistair W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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